The key duties of the position include ASIS are seeking Server, Network and Systems Engineers along with Infrastructure specialists with the requisite skills and experience who are excited about applying their skills across a variety of corporate and operational technology areas in a fast-paced and complex global environment. In these roles you will develop, enhance and sustain critical software and hardware infrastructure in secure cloud, internet and data communications environments. You will be exposed to a broad range of IT Operating Systems and open-source platforms, will diagnose and resolve problems quickly and be able to communicate outcomes to a range of stakeholders. There will need to be a willingness to learn new technologies and work responsively in a team environment. You will be provided with training, support and mentorship to develop and grow your skills to further your career. These roles include the opportunity for domestic and overseas travel. Specialisations There are a number of positions available supporting the following ICT functions: • Infrastructure Management • ICT Incident and Problem Management • System Monitoring and Optimisation • Server and Virtualisation Management • Network Management • Cloud Management • VDI Management • Automation and Scripting • Technical Project Management • Cyber Security • Operating Systems and Build Core Functions All jobs and roles are expected to undertake the core functions; however, the allocation of effort and type of duties for each function will vary by the demands of the business unit. The core functions are: Server Infrastructure Management • Infrastructure Management involves the oversight and sustainment of critical ICT server infrastructure, internet connected and data communications systems. This function encompasses maintaining the reliability and performance of these networks, as well as collaborating with senior engineers to contribute to the design, construction, and testing of components, ensuring the organisation's ICT environment remains robust, secure, and efficient. ICT Incident and Problem Management • ICT Incident and Problem Management involves identifying and resolving issues to restore functionality and capability. This function requires the ability to pinpoint the root cause of incidents, apply appropriate solutions, and effectively communicate the resolution and its impact to both technical team members and non-technical stakeholders, ensuring stakeholders are informed and service reliability is maintained. System Monitoring & Optimisation • System Monitoring and Optimisation involves continuously tracking systems' performance, identifying areas for enhancement, and implementing improvements to maximise efficiency. This function also entails proactively troubleshooting issues and outages to minimise downtime and ensure the network's stability and reliability. Server & Virtualisation Management • Server and Virtualised Environment Management involves maintaining, enhancing, and overseeing server environments, with a focus on virtualised software-defined environments, containerisation, and hyper-converged data centers. This function also includes supporting enterprise-level Microsoft Active Directory forests, messaging systems, file services, and remote branch office solutions, ensuring these critical systems run smoothly, efficiently, and securely. Network Management • Network Management involves planning, configuring, installing, securing, monitoring and maintaining network infrastructure. This involves management of software (platforms and apps) and hardware. Uptime, resilience, security and availability are key considerations.