ABOUT VOLGREN: Volgren was established in 1977 and is Australia’s largest and most successful bus body builder. We operate three manufacturing facilities located in Queensland, Victoria and Western Australia, along with Aftersales facilities across five states — Victoria, Queensland, Western Australia, New South Wales and our newly opened facility in South Australia. Volgren is part of the Marcopolo Group – a Brazilian Bus Manufacturer. It has a manufacturing presence in 12 countries, employing more than 14,000 people. Volgren builds bus bodies for the world’s leading chassis manufacturer’s including Volvo, Scania, Mercedes, MAN and most recently we delivered Western Australia’s 100th ‘E’ bus on the Volvo chassis. Our uncompromising manufacturing standards, class leading technology and our unmatched after sales service ensure our customers can trust in our product. Our focus is to provide great working and learning opportunities to passionate people who are ready to walk with us towards growth, progress and transformation. We are a bunch of people who really love what we do, champion ideas and innovation, get around each other and strive for quality. Our focus is to provide a safe working environment with multiple opportunities for passionate and enthusiastic people who want to improve and hone their skills whilst learning about the manufacture of the transport of future - Electric Vehicles. Our values include: Respect and Appreciation of People Commitment to Excellence Customer Satisfaction Ethics and Integrity Sustainability Teamwork BENEFITS: The opportunity to build on your current skills and open further doors in the manufacturing industry. Continue to be a part of a growth orientated global organisation. Local and international career opportunities with Volgren Australia and Marcopolo Ability to work within a close team environment Fortnightly RDO Opportunity to travel interstate Be part of the National Incentive Program 24/7 Free access to our Employee Assistance Program (EAP) Free onsite parking available ABOUT THE ROLE: We are looking for a Quality Assurance in Electrical and in our Chassis department to join the team at our Dandenong facility. The purpose of the Quality Assurance / Control is to be responsible in producing a product to the highest Quality and in compliance with company standards and following instructions of Volgren’s process and procedures with the objective of maximising customer satisfaction in terms of Volgren’s overall performance. ESSENTIAL DUTIES AND RESPONSIBILITIES: Be responsible for ensuring that the vehicle is completed as per specification and quality standards. Perform quality inspections and test drive vehicles. Perform root cause analysis on top reoccurring faults found EOL and at Customer. Serve as Volgren’s representative attending vehicle hand over to customer. Hold regular Quality Meetings covering all aspects of build quality. Track all statistics on number of faults found and provide feedback to the factory floor. On delivery inspect the chassis and complete an inspection report Track, support and co-ordinate customer requests for design change. Assist SQ&E Coordinator in maintaining SOP system. All equipment requiring calibration is to be calibrated each month and test results to be recorded in register. Serve as initial point of enquiry for all customer communication. Support all activities to develop Volgren’s customer base. Assist Quality Team by completing, tracking and reworking items found at end of line or customer inspection. Control ITP packs from initial print, checking, completion and scanning to SharePoint. Raise NCPs for non-conforming products found on the shop floor. COMPETENCIES: Strong cross departmental communications skills. Knowledge of quality assurance terminology, methods and tools. Analytical, problem-solving and decision-making skills. EDUCATION / EXPERIENCE: Professional certification in Quality Assurance preferred Training in 8D, PDCA, 5Y, Fishbone and all relevant root cause analysis tools Quality inspection, process auditing and testing experience Experience with implementation of corrective action programs Product or industry-specific experience This position also requires the applicant to undertake a pre-employment medical which includes a drug and alcohol analysis, musculoskeletal evaluation and hearing test Applicants must have the right to work and live in Australia. Our Diversity and Inclusion Commitment: Volgren is an equal opportunity employer and is committed to attracting and developing an inclusive and diverse workforce that reflects the community we serve. As an Inclusive employer we welcome applicants from diverse backgrounds such as Aboriginal and Torres Strait Islander people from Indigenous Business Sectors, people of all genders including those who identify as LGBTQIA, people with a disability and from disability enterprises, people from Sustainable Regions, Disadvantaged Sectors and Social Enterprises and people from culturally and linguistically diverse backgrounds. We are committed to treating every application objectively, follow a coherent screening and interview process and we hire based on attitude, skill and merit. PLEASE NOTE: Due to a high volume of applicants, only short listed candidates will be contacted.*
