Work closely with a high-performing agents and gain valuable industry knowledge Provide exceptional customer service & administrative support to Lead Agents Opportunity to build long-term skills that open doors across the industry Are you an experienced real estate administrator passionate about delivering high quality customer service? An exciting opportunity has become available at our Place Newmarket Office for a passionate and personable administrator to join the team our team! As Receptionist & Agent Support, you will play a crucial role in our front-of-house operations and provide exceptional service to all external and internal clients. In addition to this, you will work closely with our Lead Agents providing administrative support where required! An average day working as Receptionist and Agent Support will include: Providing exceptional customer service to all Customers, Clients & Colleagues. Receive and delegate incoming calls with knowledge and confidence. Manage and maintain the meeting rooms bookings, calendar, and cleanliness/upkeep. Preparing Form 6s, Contracts and Marketing, including processing such documents. Providing support to our sales and property management functions in an administrative and compliance capacity; and Contributing to the role with new ideas and identifying new opportunities to improve client satisfaction. To be successful in this role, you will have: Knowledge of the residential real estate industry is desirable. Previous experience in an administrative / reception position. Exceptional customer service skills Current Sales Registration Certificate Strong time management skills and attention to detail. Positive, ‘how can I help’ attitude with the ability be to be adaptable to change. Professional presentation with strong written and verbal communication skills. Proficiency working with Microsoft Office suite. Why Place? At Place Newmarket, we work hard but we also recognise the importance of a fun culture. We provide the opportunity and environment for motivated individuals to perform in an incentive driven environment where the sky is the limit! When you join Place, be prepared for celebration, acknowledgement, reward for your efforts and a lot of social events, at Place the most important thing in our picture IS YOU! Our agent support team is the driving force within our business, so much so that we provide support with: Exceptional personal growth opportunities with internal and external training to empower your knowledge. Staff recognition and reward programs. Wellness Friday initiative getting our teams active; and A fun, supportive and energetic office culture! Subsidised Total Fusion Membership With opportunities for growth and celebrations for your wins, why not make our Place, your Place? Don't forget to check out the video… here at Place Newmarket we work hard but have a lot of fun along the way.
