Job Description The City of Parramatta is going through unprecedented change and transformation as we grow and transform into a Global City. The intensity of growth and investment in City of Parramatta means that Council, their partners, and community have a once-in-a-generation opportunity to shape the City’s future and ensure it is culturally, socially, environmentally, and economically sustainable. About the role This position is the first point of contact for People & Culture enquiries and provides high‑quality administrative and operational support. You will work closely within the internal People & Culture team and collaborate with teams across Council to support effective service delivery. On a daily basis you will: Maintain accurate, confidential employee records across HR and payroll systems, ensuring all transactions and data meet legislative, industrial, and Council requirements. Conduct and monitor employee eligibility, licence, compliance checks, and manage expirations for licences, working arrangements, and fixed‑term contracts. Process HR system transactions and prepare employment documentation, including contracts, variations, and employment change confirmations, with accuracy and timeliness. Manage centralised People & Culture mailboxes and Help Desk requests, providing professional support to managers and stakeholders within agreed service levels. Maintain SOPs, registers, and databases; support HR projects, committees, and reward initiatives; and contribute to data cleansing and peak‑period administrative support. About You You are customer‑focused, detail‑oriented, and able to manage competing priorities in a fast‑paced, multi‑disciplinary environment. Your strong communication skills enable you to work effectively with a diverse range of stakeholders. You will also bring the following essential requirements : Certificate IV in Human Resources, Business, or Administration (or equivalent experience) Confidence in learning and using HR systems (Oracle HCM or similar) Experience in a comparable administrative or HR support role Ability to follow and apply guidelines based on policy and procedural requirements Strong organisational and time‑management skills, with the ability to manage competing priorities in a high‑volume environment Demonstrated discretion and sensitivity when handling confidential employee information Ability to work collaboratively within a multi‑disciplinary team and support colleagues through cross‑skilling and shared workloads What’s on offer We are offering a full-time term contract for up to 12 months, ending 16 March 2027, with an attractive remuneration from $82,692.71 to $91,067.29 plus 12% superannuation. In addition, City of Parramatta also offer excellent employee benefits which include: A range of flexible work arrangements including hybrid WFH arrangements Central Parramatta location (Public transport at our door, discounted parking) Significant leave benefits (up to 12 days flexi-time, 3 additional leave days at Christmas, 15 days sick/personal leave, 2 days health and wellbeing leave per year) Learning and development opportunities Health and Wellbeing programs (Fitness Passport, flu shots, etc.) Want to know more? Further information regarding the requirements of this role can be found in the attached Position Description. Review our Values Flyer which outlines Council's core values and behaviours. Alternatively, for a confidential discussion regarding the position, please reach out to Aggie Gorska via email How to apply Candidates MUST apply online. Please attach a Cover Letter addressing the requirements of this role. Applications close 5pm, Monday, 9 March 2026 and will not be accepted through any other medium. This position requires the preferred candidate to undergo a Criminal History Records check. A criminal history does not necessarily disqualify a prospective candidate from selection. The City of Parramatta supports a Drug and Alcohol-free working environment and employees may be subject to random testing as a result. Inclusion, Diversity and belonging lies at the heart of how we recruit at the City of Parramatta. We continue to commit to creating a diverse and inclusive workplace and hire great people with a wide variety of skills, experiences, and backgrounds. We invite candidates of all ages, people with disability, Aboriginal and Torres Strait Islander Peoples, women, ADF veterans, LGBTIQA and other culturally diverse groups. We are committed to making reasonable adjustments to provide a positive, barrier-free recruitment process and supportive workplace. Please note you must be an Australian or New Zealand citizen or a permanent resident or have unlimited working rights in Australia to apply for this position.
