Since 1998 here at Platypus Shoes we have made it our business to deck out every single person who walks through our doors with the freshest footwear from all the biggest brands. But we reckon life goes beyond shoes. We believe it’s what you do in them that truly counts. So stay out late. Wake up early. Walk there, run back. Stand tall and be a champion in a crowd of Naysayers. We’re for the ones that dance harder, sing louder and don’t care what anyone else thinks. This is your story. Play Life Loud. Platypus Shoes is a part of the Accent Group which is Australia and New Zealand's largest footwear group with over 900 stores, 34 brands and 30 online platforms including;Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct & Nude Lucy! The Role: We are looking for passionate and driven retailers to join our Platypus team in Waurn Ponds. You will support the Management team in driving sales, operational excellence and play an integral part in the store’s success. Benefits & Culture: 40% off Accent Group brands | Pivot, Hype DC, Skechers, Platypus, Vans & many more Access to our Employee Benefits program which includes Employee Assistance Program, discounted Gym Memberships & Health Insurance packages Work amongst premium product alongside fellow passionate and dedicated sneakerheads Opportunity to progress within the business and receive ongoing training and support The role & responsibilities: Provide excellent customer service in store with premium product Working part of a team to achieve sales and KPI targets Processing large volumes of stock Picking and packing click and dispatch orders Assisting in maintaining the in-store operations including housekeeping VM & cleaning required Maintaining a positive CAN-DO attitude at all times to sell to our customers To be successful in this role, you will bring: Previous retail experience preferred but not essential A commitment to providing exceptional customer service and an unforgettable shopping experience A passion for sportswear & lifestyle apparel and footwear The ability to work well within a fast pace and energetic team environment Self-motivated and willingness in meeting/exceeding sales targets & KPIs Ability to listen and use feedback constructively