Experienced Support Coordinator part time role based in Shepparton Provide exceptional Support Coordination services to individuals Competitive salary and NFP salary packaging – join a supportive team About the role We have a vacancy based in Shepparton for a dedicated Support Coordinator to provide exceptional support and services to our clients. Our team is passionate about making a difference and ensuring our clients receive the best possible experience. This is a part time 4 days per week role based in Shepparton reporting to the Team Leader Specialist Support Coordination – Disability Services. About you You will be a highly motivated and organized Support Coordinator, you will be responsible for coordinating and managing support services, ensuring that our clients receive timely and effective assistance and access to required services. This role requires excellent communication skills, attention to detail, and the ability to work collaboratively with various departments. You will be required to Coordinate and manage support services for clients. Act as the primary point of contact for client inquiries and issues. Ensure timely and effective resolution of client concerns. Maintain accurate records of client interactions and support activities. Collaborate with other departments to improve support processes and client satisfaction. Provide regular updates and reports to management on support activities and client feedback. Skills and experience required Proven experience in a support or customer service role. Excellent communication and interpersonal skills. Strong organizational and time management abilities. Ability to work independently and as part of a team. Proficiency in using support management software and tools. A proactive and problem-solving mindset. You will need a NDIS Screening Clearance, Working with Children’s and current Victorian driver’s license and motor vehicle. If you have the skills and experience required for the role, please Apply Now. We offer a competitive salary and Not for Profit salary packaging. You will be joining a supportive team. What we offer A collaborative and energetic team environment Excellent salary packaging benefits A competitive salary A central location with easy access to public transport, shops, cafes and bars Ongoing professional development A positive and supportive workplace culture Employee Assistance Program About us: VMCH are a Catholic not-for-profit organisation, providing services including affordable housing, residential aged care, retirement living, community and disability services and specialist education to 7,600 people across Victoria. We operate in over 50 locations, have 3,300 employees and over 600 volunteers maintaining our 24/7 service to vulnerable people across Victoria. Here at VMCH our services are as diverse as the people we support. As a for-purpose organisation, love, joy, hospitality, and courage aren’t just words to us, they guide us in everything we do. While we’ve been around for over a century, we’re always moving forward. We stay true to who we are by supporting people and families to live their best lives, providing a place to call home and spaces to learn and grow. If you meet the above criteria and are passionate about making a positive difference in people’s lives, we would love to hear from you. To work at VMCH, you will be required to supply proof of work rights, relevant qualification, NDIS Screening Check, and NDIS Orientation Certificate, Working with Children’s, current First Aid and CPR and current Victorian Drivers Licence. We do not accept unsolicited resumes, emails and phone calls from recruitment agencies.
