Who We Are MDAS’ reason for being is described by our Elders as: “Employed by our Community, to work for our Community… engaging, educating and empowering individuals, families and our Community in their journey to self‑determination.” MDAS is committed to becoming a leading Aboriginal organisation known for making a practical difference to the lives of clients, families and Community. Our LORE forms the foundation of who we are, what we do and why we do it—guiding our services, our people and our culture through strong leadership and deep engagement with Community and MDAS teams. As an Aboriginal Community Controlled Organisation, we honour the strength and resilience of our Mob and work every day to support healing, empowerment and genuine self‑determination. Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply. We welcome applicants who share our commitment to culturally safe, community‑led practice and who want to support our Community to thrive. Our Purpose MDAS exists to: Heal, support, serve and protect our communities throughout the Mallee Region. Strengthen healthy, resilient and capable Aboriginal people and families who can be their best selves and exercise true self‑determination. Care for, empower, motivate and guide our Mob. Position Summary The SEWB Clinical Coordinator leads the development, implementation and evaluation of evidence‑based, financially sustainable preventative and therapeutic care models within the Social and Emotional Wellbeing (SEWB) portfolio—aligned with the Closing the Gap priorities in the MDAS Strategic Plan. The role contributes to evidence‑based research driven by emerging community needs, regional population data and technological developments designed to improve care. Working closely with multidisciplinary teams, the Clinical Coordinator will exercise appropriate delegation, clinical decision‑making and provide high‑level consultation, supervision and capacity building across SEWB clinicians and support workers. This role provides oversight for SEWB services and staff across Mildura and Swan Hill . Key Responsibilities Clinical Governance and Accreditation Review, improve and implement practices that meet evidence‑based best practice, SEWB business requirements and AGPAL Accreditation standards. Develop and review clinical policies, procedures and templates. Ensure staff operate within scope of practice with clearly documented responsibilities. Develop expanded scope of practice frameworks, education and outcome measures. Provide clinical leadership and specialist consultation, including advice on complex cases. Quality Improvement, Compliance and Reporting Drive continuous quality improvement and high‑standard service delivery. Input accurate, timely data into MDAS systems and demonstrate progress towards KPIs. Prepare submissions and reports for organisational, funding and accreditation requirements. Monitor Medicare claiming to ensure effectiveness, accuracy and identify improvement opportunities. Provide Communicare system education as a trained Superuser. Ensure compliance with confidentiality, privacy and legislative requirements. Stakeholder Management Engage with MDAS community members using culturally informed community engagement strategies. Build and maintain collaborative research and innovation partnerships aligned with the MDAS Strategic Plan. Work collaboratively with internal leadership to drive best practice and improve clinical outcomes. Leadership and People Management Provide individual and team education, mentoring and supervision as required. Support de‑escalation and culturally informed responses to client and staff needs. Model professionalism, self‑awareness, resilience, empathy and reflective practice. Participate in professional development in accordance with the MDAS Journey Guide. Corporate Responsibilities Support and uphold values that honour Aboriginal cultures and acknowledge the special connection Aboriginal people have with the State. Ensure compliance with legislation and MDAS policies and procedures. Support internal and external audit processes. Key Selection Criteria Direct Service Delivery 5 years’ experience in mental health and/or AOD services, including coordination and delivery. Ability to undertake duties aligned with classification and skill level. Leadership & Management Demonstrated enabling, supportive leadership in a clinical environment. Minimum 2 years providing clinical supervision and reflective practice. Ability to work collaboratively with SEWB Manager to deliver program business plans. Experience implementing and evaluating evidence‑based care models. Strong written and verbal communication skills, including report and submission writing. Experience establishing and maintaining collaborative stakeholder partnerships. Demonstrated ability to deliver SEWB, mental health or AOD services in a culturally safe manner. Qualifications Tertiary qualification in Nursing, Social Work, Occupational Therapy or Psychology, with relevant professional registration. Other Screening Requirements Current Victorian Driver’s Licence Working With Children Check National Police Check MDAS Key Capabilities Managing Difficult Conversations: Approaches sensitive issues respectfully and constructively. Resilience: Maintains positivity, flexibility and consistent quality. Continuous Improvement: Strives for excellence and improved processes. Develop Capability: Builds skills and knowledge of others to achieve outcomes. Workplace Culture & Ethical Leadership: Upholds Aboriginal culture, inclusivity, accountability and empathy. Child Safety MDAS is a child safe organisation committed to the safety, wellbeing and empowerment of all children. Employment is subject to a satisfactory National Police Check and Working With Children Check prior to commencement. To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact Simranjeet Kaur Arora on , quoting Ref No. 1268648.
