About Us Australian Healthcare Associates (AHA) is Australia's largest specialist health and human services consultancy. Now in our 35th year, we partner with federal, state and territory governments to improve health and social outcomes for Australians by delivering evaluations, reviews and program administration engagements of major national importance. AHA’s story is all about its people. We pride ourselves on our supportive and inclusive culture, and on the vision, creativity, and drive of our staff. Our high-performing team of passionate and talented individuals works collaboratively to deliver great outcomes for our clients. About the role We’re seeking an experienced Office Manager to facilitate the efficient day-to-day running of AHA’s two CBD offices and support Directors with administration duties. You’ll apply your excellent customer service and organisational skills to being the first point of contact for visitors in person and on the phone, managing office supplies and overseeing building and facilities matters. Based full-time in the Melbourne CBD, this opportunity will involve working closely with HR and AHA’s management team, in a supportive and friendly environment. You will: Be based in the Melbourne CBD, working between AHA’s two nearby offices Answer incoming phone enquiries through the AHA phone line and be the main point of contact for visitors and couriers Oversee building and facilities matters Provide support with workplace OHS matters Arrange gifts for employee commencements, departures and significant occasions, and organise employee tenure bonuses Monitor and manage stationery supplies and kitchens Manage contracts with cleaners and suppliers Provide general administration support to the Managing Director. About you You have: 3 years of experience in office management, reception & administration, or a similar role Strong administration and organisational skills, including the ability to manage competing and/or changing priorities Excellent attention to detail Strong customer service and interpersonal skills Excellent verbal and written communication skills Calm and polite phone demeanour Proficiency in Microsoft Office Word, Excel, Outlook Demonstrated initiative and the ability to work autonomously Well-developed problem-solving skills, and the ability to think outside the box to identify solutions. To apply please upload your CV and a cover letter outlining how your skills and experience align with the requirements of the role. Note: applications that do not include a tailored cover letter will not be considered. Applications close 5pm Monday 16 March 2026. All questions can be directed to recruitment@ahaconsulting.com.au Due to the nature of the work, applicants must have full Australian working rights. Further information about AHA is available at our website: www.ahaconsulting.com.au Agency applications will not be considered. AHA is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We support flexible and accessible working arrangements for all. This includes people with a disability, Aboriginal and Torres Strait Islanders, culturally, religiously, and linguistically diverse people, young people, older people, and people who identify as gay, lesbian, bisexual, transgender, intersex, or queer. All are encouraged to apply.
