Operations Coordinator - Cleaning Services Step Off the Tools Into a Key Office-Based Role - Full-time | Monday to Friday | Flexible start between 7:30am - 8:30am - $63,000 super - Join a long-standing Cairns business known for valuing its people About the Client Our client is a highly respected and established cleaning services provider in Cairns, with a strong reputation for reliability, service quality, and looking after their team. With a loyal client base and a structured, supportive environment, they are now seeking an Operations Coordinator to play a central role in keeping daily services running smoothly. About the Role This is a coordination-focused position with administrative support, not a purely admin role. You will be the key link between clients, cleaning teams, and management, ensuring staffing, schedules, and communication are organised and running to plan each day. Your responsibilities will include: - Coordinating staff rosters and daily service schedules - Managing shift changes, leave requests, and coverage - Liaising with clients to confirm bookings and respond to enquiries - Communicating job allocations and updates to cleaning teams - Maintaining systems, records, and compliance documentation - Assisting with timesheets, payroll preparation, and invoicing support This is a fast-paced, people-focused role that suits someone who enjoys problem-solving, multitasking, and being at the centre of operations. What You'll Bring ✔ Strong computer skills - Microsoft Office & scheduling systems ✔ Previous experience in a coordination, administration or service delivery role ✔ Supervisory experience within the cleaning industry (highly regarded) ✔ Excellent customer service and communication skills ✔ High attention to detail and strong time management ✔ A proactive, reliable and solutions-focused mindset This role is ideal for someone with cleaning supervision experience looking to move into an office-based position. The Offer $63,000 super Full-time | Monday to Friday ⏰ Flexible start time between 7:30am - 8:30am Stable, supportive, and well-structured workplace Cairns office-based role Why This Role Stands Out This is more than an admin job — it's your opportunity to: Step into a true operations role Be the central link between staff, clients, and service delivery Build a long-term career in a respected local business Work with a company that genuinely values its team Apply now for a confidential discussion. Please note: This position is open to Australian Citizens and Permanent Residents only. We are unable to accept applications from candidates requiring sponsorship or those currently on a Working Holiday Visa.
