Job Description The Business Operations Specialist plays a key strategic coordination role within the Operational Excellence function. Working closely with the EGM Operational Excellence and Leadership Team, this role strengthens execution across the portfolio by driving follow‑through on priorities, lifting team alignment and engagement, and coordinating key internal and external forums.This is a great opportunity to join AFCA in a proactive business operations and engagement position focused on improving ways of working, anticipating upcoming needs, and ensuring leaders remain informed, prepared and ahead of the curve. Typically, in this role you will: Act as the primary coordination point for the EGM and Operational Excellence Leadership Team , ensuring priorities, milestones and deliverables are well‑tracked, communicated and actioned across the portfolio. Shape, plan and deliver whole‑of‑team events and forums , including All‑In sessions, wellbeing initiatives and member‑facing forums — managing purpose, content, logistics, stakeholder engagement and post‑event follow‑through. Monitor and report on progress against KPIs, quarterly objectives, portfolio plans and divisional business plans , preparing clear summaries, briefings and presentations that support informed decision‑making. Drive operational discipline across the portfolio by anticipating upcoming cycles (quarter resets, reporting, budget planning), coordinating inputs and preparing first versions of papers, updates and presentations. Act as a connector across teams , walking the floor to surface issues early and strengthen alignment. Support successful delivery of key projects and initiatives , ensuring alignment with portfolio priorities and engaging stakeholders as needed. Manage the OpEx calendar of events and key activities , bringing visibility, structure and predictability to the way the team plans and operates. Provide high‑quality business documentation including Board, COO and Executive Committee papers, ensuring accuracy, clarity and alignment to messaging. Provide general administrative support to the EGM when required , including meeting preparation, travel coordination.
