ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army Youth Services offer an integrated suite of programs engaging with young people across Australia. Youth services provide a diverse range of programs which include housing and homelessness, driver training, education, employment, and training, AOD support, social and community activities, specialist therapeutic responses and youth justice programs. Oasis Youth Services provide safe and secure accommodation and professional support for young people who are homeless, by establishing rapport and providing individual, flexible support through a person-centred framework. About the role Based at Oasis Youth Service Crisis Accommodation in Surry Hills, this role delivers intensive case management and living‑skills support to young people at risk of, or experiencing, homelessness. You’ll work collaboratively with young people to build independence, wellbeing, social connection, and pathways to education, employment, and long‑term housing. This is a permanent full‑time role (38 hours/week, Monday–Friday) within a 7am–10pm roster , with occasional weekend shifts and on‑call approximately every six weeks . How you will make an impact Build strong, empowering relationships with young people Provide case management from intake to exit Develop and implement individual case plans Support access to services, advocacy, and community connections Monitor progress and maintain accurate client records Identify risks and report to the Team Leader Contribute to therapeutic case planning Participate in working groups and interagency meetings Engage in reflective practice and continuous learning What you will bring Tertiary qualification in social sciences, welfare, or related field Tertiary qualification in social sciences, welfare, or related field (degree preferred) Experience in youth or social services NSW Working with Children Check, Driver’s Licence, and First Aid Understanding of youth homelessness, crisis intervention, trauma, and adolescent development Ability to engage young people with complex needs (AOD, mental health, FDV, OOHC, adolescent violence) Strong assessment, documentation, and crisis‑response skills Ability to work independently and manage competing demands in a crisis environment What we offer As a registered NFP we offer our eligible employees real and meaningful benefits such as; NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) Flexible working conditions Health, fitness and financial discounts / benefits Paid parental leave - 12 weeks Up to 8 weeks leave per year through our purchase leave scheme Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity Purpose driven career which has positive social and sustainable outcomes Employee Assistance Program - Independent confidential counselling service; Opportunity for career development; An inclusive culture of dedicated, passionate and professional team members Positively supporting and impacting the lives of others through your career contribution How to Apply If you are excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current CV and a cover letter which details your alignment with the essential requirements of the role. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration.
