About the Role The HR and Payroll officer will be supporting the service delivery of HR and payroll policy, systems and processes. The incumbent offers guidance on policy adherence and resolves complex payroll issues. Through cross-functional collaboration, they support the delivery of high-quality HR and payroll solutions and services. If you have a strong attention to detail, positive and motivated to be a part of a fast-paced environment and some payroll experience, we would love to hear from you. Ongoing (full-time) and fixed-term (full-time) positions available. Attributes To be successful in this role, you will be solution and client focused and can be relied on your problem-solving skills, influence and negotiating skills. Your capacity to establish and maintain productive relationships within the department and external organisation will also be vital, along with your critical thinking who embraces innovation and continuous improvement. Critical Thinking and Problem Solving: Seeks resolution of problems through policy or process guidelines. Otherwise seeks guidance by providing information and ideas Stakeholder Management: Responds to clients' needs. Keeps the client or stakeholder up to date with issues and developments. Promptly follows through on inquiries, requests, and complaints. Takes responsibility for correcting problems promptly. Customer Focus: Understands customer needs and applies skills, knowledge and experience to deliver high impact services that address those needs. Desirable Qualifications and Experience Experience working in a dynamic, high performing payroll and HR advisory and operational function in a large complex organisation. Good knowledge and understanding of HR and payroll policies, procedures, and practices. Ability to interpret and convey specialist HR concepts and policies to diverse stakeholders. Effective problem-solving capability to resolve or escalate operational service queries. A Tertiary qualification in HR or similar About the Department The role of the Department of Education is to support Victorians to build prosperous, socially engaged, happy and healthy lives. It does this by supporting lifelong learning and healthy development, strengthening families and helping to equip people with the skills and knowledge for a 21st century economy and society. About the Division People and Workplace Relations (Schools) is responsible for providing quality employee services and human resources to support school-based and regional staff in best practice and delivering on workforce strategies and initiatives to support the attraction and retention of teachers and school workforce staff in Victorian government schools. Provides support and advice on payroll and recruitment, school workforce performance and development, HR data analysis and reporting Implements and manages a range of workforce supply initiatives to increase supply and distribution of teachers across Victoria, providing targeted support to schools experiencing workforce challenges Manages the industrial environment for the schools workforce and employee relations matters and the appointment processes for the Merit Protection Boards and the Victorian Institute of Teaching. How to apply Apply before the advertised closing date. All applications should include: a resume; and * a cover letter which addresses the key selection criteria (within two pages). For more details regarding this position please see attached position description for the capabilities to address in application. Further Information For more details regarding this position please see attached position description for the capabilities to address in application. The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page. Applicants requiring adjustments can contact the nominated contact person. Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au. For further information pertaining to the role, please contact Kristine Bristow at Kristine.bristow@education.vic.gov.au. Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence. Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements. Applications close 11:59pm on 10 March 2026.
