About ProVision At ProVision, our vision is a thriving future for independent optometry. Our mission is to make ProVision practices relevant to consumers and their businesses sustainable. ProVision Eyecare is a National Member-based organisation dedicated to supporting more than 450 independent optometry practices with the commercial tools and expertise needed to operate successful small businesses. For thirty-five years, ProVision has provided strategic guidance, learning & development, marketing support, and retail solutions to help independent optometrists grow and thrive in their local communities. Our team operates with a strong vision, mission, and core values that drive everything we do. Why Join ProVision? Purposeful Work: Support members at some of the most important stages of their business journey, including leasing decisions, practice appraisals and ownership transitions. Values-Driven Culture: Join a collaborative, high-performing team that puts members first and values professionalism, innovation and continuous improvement. Flexible Work: Enjoy genuine flexibility with a full or part time role (minimum 24 hours per week), with flexibility across days and hours, supported by a hybrid working environment. Professional Growth: Build capability across business services, analytics, program coordination and stakeholder engagement, with opportunities to broaden your commercial skillset. Impact & Recognition: Your coordination, insights and support will directly influence member outcomes and service quality. Competitive Remuneration: A competitive salary package aligned to your experience and contribution. The Opportunity The Commercial Services Coordinator supports the Commercial Services Manager by coordinating key services that enable member success, profitability and sustainability across commercial leasing, business appraisals and ownership transition programs. Key Responsibilities include: Coordinate end-to-end business appraisal processes, acting as the central liaison and managing required member information to support timely outcomes. Support Property & Leasing services by maintaining leasing records, guiding members at key lease stages, and coordinating documentation and handover to progress negotiations. Manage member enquiries and program coordination , maintaining CRM accuracy, delivering monthly reporting, and collaborating with internal stakeholders to ensure timely support. Administer and maintain the Practice Sales Classifieds platform, including updates, enhancements, and continuous improvement activities. Develop training and education resources to support members in buy and sell activity and ownership transitions. Provide general support to the Commercial Services Manager , During periods of leave or unavailability, manage member and non-member enquires on behalf of the Business Services manager. What experience will you bring to the role Experience in commercial and retail leasing advantageous Moderate financial experience - understanding of business financial statements High attention to detail and strong organisational skills Ability to communicate insights clearly to a range of stakeholders Proactive, collaborative and service-oriented approach Experience in professional services, health, retail, or member-based organisation is beneficial Ready to make a meaningful impact? As this is a newly created role, we are open to candidates with varying levels of experience. This role provides the successful applicant an opportunity to develop their skills in commercial leasing and small business financial analysis. In your application, please attach a cover letter clearly outlining why you would be a strong fit for this role, highlighting your relevant financial, and leasing experience, then most importantly - what you would bring to our team. If you’re seeking a part-time OR full-time role where you can apply your financial, leasing and coordination skills while supporting member success, we’d like to hear from you. To learn more about what we do within independent optometry, head to our website: ProVision ProVision is an equal opportunity employer. We value diversity and are committed to creating an inclusive and supportive workplace.
