Senior Investigator Full-time | Permanent | North Parramatta & Sydney CBD | Hybrid Uniting is seeking a highly experienced and values-driven Senior Investigator to lead complex, sensitive investigations across our organisation. This is a critical role that safeguards the people we support and strengthens our culture of accountability, integrity, and transparency across regulated programs and services. This is an opportunity for an investigator who combines technical expertise with compassion, sound judgement, and the ability to navigate highly sensitive matters with professionalism and care. You will lead end-to-end investigations into reportable conduct, serious misconduct, and critical incidents, applying trauma-informed, child-safe, and legally compliant practices at all times. You will also mentor other investigators, contribute to safeguarding initiatives, and play an important role in Uniting’s Speak Up and Whistleblower programs. What you’ll be responsible for As Senior Investigator, you will: Lead complex investigations from intake through to outcome Apply trauma-informed, child-safe, and procedurally fair investigation practices Conduct root cause analysis and identify systemic risks and improvements Provide clear, practical advice and recommendations to senior leaders Support and respond to whistleblower disclosures with integrity and care Mentor and guide investigators to uphold best practice standards Contribute to safeguarding projects and strategic improvement initiatives Maintain accurate case management records and support internal and external reporting What you’ll bring Bachelor qualification in a relevant field or equivalent experience Minimum 5 years’ experience conducting complex investigations (regulatory, criminal, child protection, or workplace) Strong knowledge of the NSW Reportable Conduct Scheme and child protection legislation Expertise in evidence gathering, including interviewing children and vulnerable people Sound judgement, discretion and the ability to manage highly sensitive matters Excellent problem-solving, negotiation, mediation, and conflict resolution skills A solid understanding of WHS and risk management principles in investigative work Ability to work independently while contributing positively to a team environment Desirable Postgraduate qualifications in investigations Knowledge of child development and trauma-informed practice Experience in internal integrity or misconduct investigations How to apply Please send your CV and Cover letter via the job advertisement platform, as this ensures accurate tracking of your application. For more information, please contact Louise Massie at mmassie@uniting.org What We Offer You A rewarding career with a leading human services organisation. Up to $18,550 NFP salary packaging available. Access to our U rewards program with exclusive discounts. Flexible work hours for work-life balance. Access to Fitness Passport – Live your best life. A supportive, inclusive, and collaborative work environment. Opportunities for professional growth. Purchase of additional leave. Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communitie,s and confront injustice.
