Make a difference everyday Join HammondCare and help improve quality of life for older Australians in need. As a not-for-profit, Christian organisation, we provide expert aged care, home care, dementia care and palliative care. Mission-led, we build passionate teams who support older people through life’s most difficult circumstances. With over 90 years of experience, we’re known for our relationship-based approach. Whether it’s in our homes, hospitals or the community, we bring skill, empathy and innovation to every moment of care. It’s not just care. It’s HammondCare. About the role The Payroll Systems Support Analyst supports the delivery of payroll and time and attendance systems, including configuration of systems and supporting with projects. The main focus will be UKG, ensuring user access issues are resolved in a timely manner, troubleshooting errors and identifying integration issues. This role will ensure that UKG and Kronos are aligned with iChris setup. This role sits within our broader People Systems Team and may be required to support other People Systems including Workday. This is a permanent position, based at St Leonards with hybrid opportunities. What we can offer you We care about your wellbeing at HammondCare and as a result offer a wide range of health and lifestyle benefits including: NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free) Additional leave purchase options and 14 weeks paid parental leave Flexible working options, including hybrid arrangements Discounts on everyday products and services Discounted healthcare memberships - access to network of fitness centres and pools for employees and families Free access to independent counselling support for employees and families Health & Wellbeing programmes Reward & Recognition programmes Referral bonuses Career and professional development opportunities Key Responsibilities include Providing technical support for systems report requests, working closely with stakeholders to resolve user issues, including access and maintaining UKG user profiles Support and train end users in UKG and iChris systems/processes Ensuring UKG is updated with correct paygrades, positions and other details required to remain compliant Manage and resolve integration errors (iChris and UKG) Check and troubleshoot devices, escalating to IT as required Report writing to respond to business requests Support system maintenance, configuration, upgrades and projects Drive process improvement with the broader people systems team About You Commitment to engage and align with HammondCare’s Christian Mission, Motivation and Mission in Action At least 3 year’s demonstrated experience in payroll services and systems Strong software experience in UKG/KRONOS Strong analytical skills and attention to detail including intermediate knowledge of MS Excel Demonstrated experience supporting end users and resolving issues in clear and simple language Exceptional communication skills both verbal and written Understanding the impact of Modern Awards and Enterprise Agreements on workers’ pay Experience with Chris21/iChris preferred To Apply If you are ready to make a difference with HammondCare, Apply Now! For any specific queries please contact talent@hammond.com.au. Pre- Employment Checks All short-listed applicants for these positions will be asked to consent to a criminal record check and reference checking. HammondCare is committed to creating an inclusive workplace that promotes and values diversity and inclusion. We strive on creating an equal employment environment where everyone from any background can be themselves.
