3 month opportunity hands on experience service desk and technical writing opportunity Our team feel Leidos is a great place to work. Learn more about our culture and benefits by visiting us here https://www.leidos.com/company/global/australia/careers Do Work That Matters Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. Our 2000 local experts, backed by our global experience and network of partners, are working to solve the world’s toughest challenges in government, intelligence, defence, aviation, border protection and health markets. Your New Role and Responsibilities CIO Services currently has an opening for a Service Desk Support Assistant to work in our Scoresby, Victoria office for three months. This is an exciting opportunity to gain hands‑on experience supporting the Knowledge team, with additional support provided to the IT Service Desk as required. You will support the Client Services support teams by creating and maintaining clear, user-focused IT knowledge. Maintain documentation quality and consistency, while assisting with ticket workflows that help deliver IT support and corporate workplace services to end users. Create and update IT knowledge articles and standard operating procedures Review and refine documentation for clarity and accuracy Maintain internal guidance and support content Align knowledge assets with corporate IT standards Assist with Service Desk ticket triage and admin What You’ll Bring to Make An Impact Strong written communication skills, with the ability to produce clear, accurate, and well‑structured documentation. Basic computer literacy and an interest in IT services, documentation, and corporate workplace environments. Previous IT or technical writing experience is not required. There is no formal education requirement for this role; however, candidates who are currently studying or have recently completed a relevant degree in Information Technology, Communications, Technical Writing, or a related field will be highly regarded. Ability to work full‑time onsite at Scoresby, VIC Don’t worry if you don’t tick all the boxes – if you meet most of them, we encourage you to submit your application. We’re most interested in your strengths, what you want to learn and how far you want to go. This role does require the successful applicant to be an Australian Citizen. To obtain and maintain a security clearance. Diverse Team Members, Shared Values and a Common Purpose Providing our customers with smarter solutions takes an incredible team with diversity of thought, experience and perspectives driving innovation. Inclusion is at the heart of our culture and is one of our core values. It's about creating a workplace where everyone can do important work, feels welcome, valued, and respected, and has equal access to opportunities to thrive. Paul Chase – Chief Executive, Leidos Australia. Leidos Australia is an equal opportunities organisation and is committed to creating a truly inclusive workplace. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, culturally and linguistically diverse people, people with disabilities, veterans, neurodiverse people, and people of all genders, sexualities, and age groups. Our five Advocacy Groups (Women and Allies Network, Young Professionals, Defence & Emergency Services, Action for Accessibility and Abilities and Pride) provide an opportunity for team members to connect and collaborate on shared interests, and work to support and celebrate our diverse community. Next Steps To apply for this role, follow the links or apply via our Careers page. Recruitment process – one interview & background checks. Applicants may also need to meet International Traffic in Arms Regulations (ITAR) requirements. In certain circumstances this can place limitations on persons who hold dual nationality, permanent residency or are former nationals of certain countries as per ITAR 126.1. We are committed to making our recruitment process accessible to all candidates. Please contact our Careers team careers.au@au.leidos.com if you’d like to discuss any additional support during your application or throughout the recruitment process. If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares. Original Posting: For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
