Leading the future of reproductive care At Monash IVF we’re trying to change the way society thinks and acts in relation to their fertility. We’re removing stigmas, empowering people to make better decisions and to act earlier. Ultimately, we are trying to improve everyone’s chance of having a family. That’s why it’s so important that the people we select to join our team are genuinely compassionate and caring, and truly want to make a difference. If this sounds like you, read on. Monash IVF Group values each and every one of our employees Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits. Your professional growth truly matters to us - we’re dedicated to supporting you with meaningful development opportunities, guidance, and a commitment to your success. You will have access to participate in an Annual Mentor Program, as well as a Learning & Development Framework that supports your professional goals. We deeply care about our employees’ physical and mental well-being, as well as work-life balance, fostering a supportive environment where you feel valued, heard, and empowered to thrive both personally and professionally. Enjoy access to CU Health Employee Assistance program and Fitness Passport gym membership! As part of our commitment to you, we offer 12 weeks paid parental leave and exclusive discounts on MIVFG fertility and ultrasound services, providing you with the support you need during life's important moments. As a Nationally Accredited RTO, M Group Reproductive Healthcare Institute, you will be empowered with the skills and nationally recognized qualifications to unlock new opportunities and reach your full potential. About the role: As the Clinical Relationship Officer, you will play a key part in building awareness of our brand, our fertility specialists, and the full suite of services we offer across preconception health, reproductive care, genetics, and ultrasound. You will drive growth by strengthening and expanding our referrer network, focusing on General Practitioners, Obstetricians, Gynaecologists, and other specialist referrers. Your responsibilities will include: Increasing brand awareness by building positive and sustainable relationships across our current and potential referral network. Seeking to understand the current and future needs of our referring target market. Providing valuable market insights on competitors, new services, trends, and referrer needs. Identifying opportunities to enhance engagement within our target market. Driving year‑on‑year growth in the number of referrers within the territory. Increasing loyalty by growing the average number of referrals per referrer. Developing and implementing a targeted business development plan to grow key market segments. Promoting Monash IVF Group specialists and services via in‑clinic visits, in‑service sessions, communications, and events. Engaging and building relationships with relevant industry organisations such as PHNs, universities, GP graduates, and newly opened clinics. Growing and maintaining the referrer database to support effective communication and measurement of growth. Ideally you will bring the role: We’re looking for someone who combines strong communication expertise with creativity, curiosity and the ability to build relationships. A strong background in Medical Liaison, Healthcare Sales, Clinical Engagement or Referrer Relations, with the confidence to build trusted professional relationships. An understanding of private healthcare — and ideally fertility or medical imaging — that helps you quickly connect with the needs of our referrers. Exceptional interpersonal and stakeholder‑management skills, allowing you to influence, engage and communicate with ease. A commercial mindset paired with a genuine, relationship‑first approach to partnership building. The ability to work independently, manage your territory proactively, and stay organised in a dynamic environment. Clear, confident written and verbal communication skills that support effective engagement across a wide range of audiences. Why work with us? At Monash IVF, we are more than just a workplace - we are a passionate and innovative community dedicated to empowering individuals and making a real difference in the world of fertility. Our state-of-the-art facilities provide an inspiring environment where cutting-edge technology meets compassionate care. We believe in fostering a culture of continuous growth and development, offering extensive learning and development opportunities, and our hybrid working model provides the flexibility you need to maintain a healthy work-life balance, while still being a part of a vibrant and fun team. This is more than just a job - it's an opportunity to join a dynamic and supportive environment. If you're passionate about people and ready to make an impact, we’d love to hear from you! If you’re ready to join the brave leaders of reproductive care, please apply now. Closing Date: Friday 6 March 2026 (Unless filled prior) Lara Shmidel - People and Culture Business Partner recruitment@monashivfgroup.com All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.
