Job Description We are looking for an experienced engineer to join our IT Services team to provide second line support for our Darwin office, and to other office locations when required. In this role, you will act as a point of escalation for our Service Desk and work alongside our third line teams to resolve issues. You will also install and configure, hardware and software, working alongside other IT Services teams to ensure all services are delivered within set targets and to agreed standards. To provide onsite support to our global employees, this role involves working a shift pattern between the hours of 08:00-17:30, including weekends.