Transform lives, every single day Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen. As a well‑respected not‑for‑profit, we support people and communities across NSW — and strong customer experiences are central to how we deliver impact. We are seeking a CRM & Marketing Automation Specialist to lead the implementation and optimisation of our Sales and Marketing CRM across the Seniors Communities business. Your opportunity In this role, you will be responsible for enabling and optimising the end‑to‑end customer journey - from initial enquiry through to move‑in. You’ll work closely with Sales, Marketing, Customer Experience and Analytics teams to ensure the CRM supports long, complex sales cycles through smart automation, clear funnel visibility and high‑quality data. This is a hands‑on role for someone who enjoys building, refining and embedding CRM capability while supporting teams to adopt consistent, best‑practice ways of working. With integrity and resilience, you will: Configure, manage and optimise CRM pipelines, lifecycle stages, lead scoring and automations Build CRM workflows that support task assignment, reminders and communications across long sales cycles Design and refine nurture campaigns, workflows and customer journeys Enable sales teams with clear funnel tracking, sales automations and reporting dashboards Collaborate with Sales, Marketing, CX and Analytics & Insights teams to align CRM with the full customer journey Ensure data integrity and implement processes to improve segmentation and targeting Support training, documentation and change management to drive adoption and consistent usage What you’ll bring 3 years’ experience in CRM and marketing automation roles Proven expertise using HubSpot CRM for Marketing and Sales teams Hands‑on experience designing workflows, nurture pathways, scoring models and campaign automations Experience in sales enablement and supporting sales teams Strong skills in funnel analysis, reporting and stakeholder communication Experience in industries with long and complex sales cycles (e.g. property, retirement, real estate, financial services) Strategic mindset with strong attention to data integrity and process improvement Experience working cross‑functionally with sales, marketing, digital and insights teams Why join Anglicare? At Anglicare, you’ll be part of a compassionate, respectful and purpose‑driven community where values guide the work we do every day. We offer the stability of a well‑established organisation alongside opportunities to grow and shape meaningful change. You’ll also enjoy: Flexible work options With salary packaging, up to $15,900 of your income is tax free Spend up to $2,650 on accommodation, meals and entertainment with salary packaging Ongoing professional development and career growth Access to wellbeing programs, discounts and employee support initiatives Are you ready for a career that means more? To apply, please click and submit your resume and cover letter. All applicants will receive a response. Anglicare Sydney values diversity and inclusion. While we are guided by Christian‑based values, we welcome people of all faiths and backgrounds and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds. Application Close Date: March 03, 2026
