Townsville Grammar School is one of the original Grammar Schools of Queensland. The Year 7-12 campus is located on the original site at North Ward. The School also operates two Junior School campuses, both offering Pre-Prep to Year 6, at Annandale and North Shore. Townsville Grammar School is a co-educational, non-denominational School with a current enrolment of approximately 1400 students, including 120 boarders (7-12), of whom approximately 25 are international students. As one of the eight original Grammar schools in Queensland, Townsville Grammar School was established in 1888 and has offered boarding since this time. The School has a long-standing reputation as the leading academic school in Northern Queensland, also offering the International Baccalaureate Diploma Programme for Years 11 and 12. We are seeking a professional and highly organised Receptionist to join our North Ward campus. This is a pivotal front-of-house role, responsible for delivering exceptional first impressions while supporting the smooth daily operations of the School. As the first point of contact for students, staff, parents, and prospective families, this role requires a calm, capable communicator who can manage a busy reception environment with professionalism, empathy, and efficiency. Key Responsibilities Manage front reception services, including responding to enquiries and coordinating information flow across the campus. Accurately track and record student attendance, absences, late arrivals and departures, including daily reporting and parent communications. Oversee absentee and attendance records across multiple campuses to ensure accuracy and compliance with reporting requirements. Process payments and undertake general administrative and office duties. Maintain a welcoming, orderly and professional reception environment. Support student wellbeing through appropriate care and supervision as required. Manage bell schedules, bus pass preparation, and assist with lost property coordination. Work collaboratively with school staff, including the Deputy Principal and Database & Reporting Officer, to support whole-school administrative processes. About You You will bring: Proven experience in a reception or front-of-house role, ideally in a school or similarly complex environment. Strong communication and interpersonal skills, with the ability to engage confidently and empathetically with students, families and staff. Excellent organisational skills and the ability to manage competing priorities under pressure. High attention to detail, particularly in record keeping and data accuracy Confidence using administrative systems and databases (experience with TASS or similar systems is desirable). A professional, discreet and service-focused approach aligned with a school environment. A Working with Children Blue Card is essential prior to commencement. You can find a full position description here . What We Offer A supportive and collegial professional environment. Meaningful work in a well-established independent school. 12.75% superannuation contributions. Reduced tuition fees for children of permanent staff. Paid parental leave, for eligible employees, of 14 weeks after a qualifying period. Access to free and confidential counselling via EAP for staff and family members. Access to flu vaccines. This role is well suited to someone who values precision, professionalism and positive relationships, and who takes pride in being the calm, capable presence at the heart of a busy school campus. This is a term-time position (full time hours during terms), with an immediate commencement available. How to Apply To apply, provide a cover letter, CV and details of two current referees. Applications should be made via Seek or our Careers page on our website only. Queries about the position can be made by emailing employment@tgs.qld.edu.au . Please note, this email address is for queries only, not to receive applications. Applications should be received no later than 27 February 2026. Applications will be considered upon submission - an appointment will be made when a suitable candidate is found, so please submit your application as soon as possible. At Townsville Grammar School, the safety and wellbeing of children is our highest priority. We are committed to creating an environment where students feel safe, supported, and respected. All staff play an active role in safeguarding children, and appointments are subject to child protection screening requirements, including Blue Card clearance.
