Be the friendly face and voice of a busy, fast-paced manufacturing business. We are seeking a reliable and customer-focused Customer Service Representative to join a well-established manufacturing operation based in Wacol. This is an ongoing casual position offering full-time hours, some overtime and the opportunity to transition into a permanent role following a successful probation period. What’s on Offer Full-time hours, Monday to Friday Early start times from 5am (great for finishing early) Ongoing casual role with genuine temp-to-perm opportunity Stable, well-established manufacturing environment Supportive team culture Overtime available The Role As the first point of contact onsite, you will play a key role in delivering a positive customer experience. You’ll manage face-to-face enquiries, respond to phone calls and emails, and support daily operations within a busy manufacturing setting. Your day will include: Greeting and assisting customers onsite Handling inbound phone and email enquiries Processing orders and customer requests Liaising with internal teams to ensure smooth service delivery Providing accurate information on products and timeframes Supporting general administrative tasks as required This role suits someone who thrives in a fast-paced environment and enjoys being hands-on in a busy operational setting. About You Previous experience in a customer service role Confident communicating face-to-face, over the phone and via email Strong computer literacy and ability to learn new systems Able to multitask and work efficiently under pressure Professional, friendly and solutions-focused approach Available for early morning starts If you’re looking for stability, full-time hours and the opportunity to grow within a manufacturing business, we would love to hear from you. Click APPLY now to be considered. Applications will be treated with strict confidence.
