We are seeking a reliable and motivated Patrol Assistant Manager to join the Mountain Operations Team. This role requires an adaptable leader who can think on their feet, respond quickly to operational challenges and make decisions in fast paced environments. The Patrol Assistant Manager must exhibit exceptional communication and customer service skills, build positive relationships with staff and stakeholders, and maintain strong attention to detail to ensure smooth and efficient departmental operations. This role is an ongoing full-time position that requires seasonal leadership, during shoulder seasons, winter resort operations and summer MTB operations. About The Role Lead and support the Patrol team, overseeing daily operations, training, rostering, and overall team development for summer MTB, winter and shoulder season operations. Ensure safe and efficient mountain operations through oversight of slope clearance and run checks, safety equipment use, and strong coordination with Mountain Operations teams. Provide advanced first aid and lead emergency response efforts including guest transport, avalanche control support, and search and rescue operations, with accurate and timely reporting. Operate snowmobiles, 4x4 vehicles, rescue sleds and other patrol equipment safely and in line with company policies. Maintain high compliance standards through thorough safety checks, incident reporting, and accurate patient care documentation. Support year‑round Patrol operations across winter, mountain bike, and shoulder seasons. Skills & Experience Extensive experience in advanced first aid in winter and summer MTB operations Excellent communication via radio Strong leadership and communication skills Valid ASPA qualification Working With Children Check (or willingness to obtain) Full drivers licence Experience riding snowmobiles Experience in lift evacuation Experience in conducting risk assessments, hazard identification, escalation and accident prevention About Thredbo Thredbo is Australia’s premier year-round alpine destination. Open 365 days, it boasts Australia’s only alpine Gondola, the country’s longest ski runs, European-style village, biggest alpine events calendar, and Southern Hemisphere's only Alpine Coaster. In winter, enjoy the best skiing and snowboarding; in summer, it transforms into the ultimate hiking and biking destination. Thredbo is part of EVT, a market-leading experience creator. We bring to life some of the best-known brands, such as QT & Rydges Hotels and EVENT Cinemas, our portfolio ranges across entertainment, ventures, and travel. Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. Benefits & Perks Incredible team member discounts from your first day on-the-job like: Thredbo staff pass with access to the mountain, leisure centre and more. Discounts across food & beverage and retail outlets. Discounted lessons, adventures, and rental packages. 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company. How to Apply? In your application use your cover letter to tell us why you want to join the Thredbo team and become an experience creator, opportunity taker and the ultimate Daymaker. Be sure to upload any relevant certificates or licences to your application, inlcuding; NSW Working with Children’s Check ASPA Certificate We are committed to providing safe and inclusive workplace. If you require any reasonable adjustments or support to perform your role, please let us know during the recruitment process. At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.
