This is a Commercial Coordinator - Keperra QLD role with Bunnings based in Keperra, QLD, AU Bunnings Role Seniority - junior, mid level More about the Commercial Coordinator - Keperra QLD role at Bunnings Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team: Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few Free standard OnePass membership Access to over 100 exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave 12 weeks paid parental leave, regardless of gender Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Cafe, and travelling store team member opportunities We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build About the role: In your role as a Bunnings Commercial Coordinator, you will be responsible for the ongoing daily Operations, sales and strategy within our Commercial / Trade area. You will work closely with fellow Leaders in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager. You and your team located at our Trade/Commercial areas will be efficient, organized and be the go-to for our fantastic Trade customers. This role is for a Commercial Coordinator as we look to develop greater strategies in our Warehouses for Commercial Growth. You will work with our Trade Specialists and Trade Desk TM's to understand Trade Customers, Create New Opportunities, Utilise our COS and CCRM systems to provide up to date data whilst providing Motivation and Training to the team around Commercial Sales. We also have other leadership opportunities available coming up across the state with focus on our Commercial offer so get in touch today to discuss. In addition to the above your role will help drive Service and Operations within the Commercial Trade department by training and developing your team, providing Best Experience to our customers, and exploring various data points via CCRM, COS and other systems. You will be required to monitor and measure customer service levels, liaise with various teams in Merchandising, Store Leadership and H&S whilst also developing strong relationships with our suppliers. What’s involved: Recruiting, Training and Developing new Trade Team Members Ensuring H&S standards across your department and store Action customer feedback to improve the end-to-end customer experience Understand the Commercial Offer for your Warehouses local area. Who we're looking for: As a Coordinator for Bunnings you will be a highly driven individual with strong leadership and influencing skills. Previous experience in leading teams with a focus on Sales and Specialist products is preferred with the ability to develop teams and provide a healthy environment in which to work in. You must be able to wear many hats, influence multiple stakeholders and understand KPI’s and exceeding customer expectations. A personal interest in Commercial Trade is always a plus, however we will give you all the skills you’ll need and show you the ropes. If this sounds like the role you have been looking for or you need further information get in touch today or Click Apply Now attaching your CV and Cover Letter. You’ll need: A genuine passion for customer experience Be able to approach, connect and confidently interact with customers and teams An eagerness to learn about products and services To act with integrity, be safe and do your best You’ll be part of a workplace where you’ll feel like you belong. We love the diversity across our teams, brought together in an inclusive culture guided by our values. We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions. Please note, you must be age 15 or over to apply for a role at Bunnings. We’re all about fairness at Bunnings, and our team’s here to support you every step of the way. If you need any adjustments, just let us know - we’re here to help. If you’ve got the experience, skills, and drive to grow - but don’t quite nail every part of the job description - we still want to hear from you. For support, contact us at jobs@bunnings.com.au . Bunnings reserves the right to close job advertisements at any time, so we encourage you to apply early. We do not accept unsolicited resumes from recruitment agencies, as we have a dedicated internal Talent Acquisition team managing all hiring processes. About Us Bunnings is the leading retailer of home improvement and lifestyle products in Australia and New Zealand. We're proud to support project builders, commercial tradespeople and the housing industry through our network of stores, trade centres, frame and truss sites and online. At Bunnings, our purpose is simple: we’re here to inspire people to have a red hot go! Whether that's backing our team to grow, supporting customers to take on new projects, or helping communities make a real difference. By joining our passionate and diverse team, you will be part of a culture that encourages you to roll up your sleeves and build something great together. If you’re ready to have a go, apply today. Please note if you are offered a role with us, background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Bunnings team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ⚙️ Managing daily operations Training team members Enhancing customer experience Key Strengths Leadership Customer service Sales strategy Training and development Data analysis ⚠️ Health and safety A Final Note: This is a role with Bunnings not with Hatch.
