This is a Vehicle Damage Assessor role with Splend based in Sydney, NSW, AU Splend Role Seniority - mid level More about the Vehicle Damage Assessor role at Splend About us At Splend, we’re on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers straight forward, no strings attached access to vehicle ownership. But we aren’t just about vehicle ownership; We are also fast-tracking the transition to green mobility, and we are leading the way globally in reducing the carbon footprint of the transportation sector by transitioning our fleet to electric vehicles. About the role Looking to step away from being on the tools or constantly on the road — without leaving the industry you know inside out? Join Splend, a growing, tech-driven business where assessing is done in a modern office environment , supported by smart systems, strong processes, and a collaborative team that values experience and good judgement. We’re seeking a trade-qualified Vehicle Damage Assessor to join our Vehicle Assessing team, based in our Sydney CBD office . This is a stable, Monday–Friday, office-based role where you’ll use your technical expertise to assess vehicle damage and determine safe, cost-effective repair solutions for our self-insured fleet. While prior assessing experience is ideal, we’re also open to candidates from estimating or hands-on repair backgrounds who are keen to learn, pick things up quickly, and build a career in assessing. Responsibilities Assess vehicle damage and determine appropriate, economical repair methods Oversee the repair process for our self-insured vehicle fleet Conduct assessments across multiple channels Prepare detailed assessment reports in line with claims protocols Negotiate repair scopes and costs with network repairers Manage rectification processes and quality outcomes Collaborate with internal teams to support broader business goals Monitor repair timelines to improve vehicle availability and utilisation What you’ll bring Trade-qualified in the motor repair industry ( minimum 3 years ) Experience with Panel Beating or Spray Painting (advantageous) Prior assessing experience (preferred) Strong understanding of the motor body repair industry A commitment to high-quality customer service Confident computer skills Ability to work autonomously and within a team Comfortable commuting and working in Sydney, CBD What we offer Performance based bonus Salary packaging with 15% employer contributions for Electric Vehicles A day off on your birthday Employee Assistance Program Dedicated Learning & Development platform Splend is a dynamic growth company with a shared vision for success. Our benefits are thoughtfully designed to attract individuals who thrive in an environment where they can contribute to and celebrate in the process of building a global brand with true impact. At Splend, we value diversity and inclusion and consider it as key to our success. We are dedicated to fostering a workplace where everyone is respected and supported. We celebrate differences in race, gender, age, sexual orientation, religion, and ability, seeking diverse perspectives to drive us forward. When you apply, let us know if there are any reasonable adjustments we can make to accommodate you during the interview process. Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Splend team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ️ Assessing vehicle damage Overseeing the repair process Preparing detailed assessment reports Key Strengths Trade qualification in the motor repair industry Strong understanding of the motor body repair industry Confident computer skills Experience with panel beating or spray painting Prior assessing experience Ability to work autonomously and within a team A Final Note: This is a role with Splend not with Hatch.
