This is a Venue General Manager role with Yo-Chi Frozen Yogurt based in Sydney, NSW, AU Yo-Chi Frozen Yogurt Role Seniority - mid level More about the Venue General Manager role at Yo-Chi Frozen Yogurt Venue General Manager - Yo-Chi Bondi Junction As the Venue General Manager, you’ll be the heartbeat of the venue - inspiring your team, delivering unforgettable experiences, and driving strong commercial outcomes. You’ll thrive in a fast-paced environment, love building culture, and bring the good vibes every day. Located in the bustling Bondi Junction shopping precinct, the venue is surrounded by offices, cafés, and busy foot traffic, with excellent public transport connections and parking nearby. Perfect for locals or those commuting from across the Eastern Suburbs. Why Yo-Chi? Competitive salary quarterly bonuses - your results and leadership are recognised and rewarded Give back together - 2 paid volunteer days each year to make a difference with your peers Perks you can taste - free Yo-Chi every shift (plus generous off-shift discounts) Balance flexibility - rotating rosters designed to suit your lifestyle Culture worth sticking around for - team dinners, socials, and connection at the heart of everything we do Wellbeing first - access to our Happiness Hub for wellness, learning, and support Career acceleration - we’re not just opening venues, we’re developing leaders Booming brand energy - be part of one of Australia’s fastest-growing hospitality groups What You’ll Be Doing Deliver outstanding guest experiences and set the standard for your team Motivate and develop your team to perform at their best Uphold excellence in service, quality, safety, and presentation Manage labour, COGS, and P&L to deliver strong results Recruit, train, and retain top talent, fostering a positive, high-performing team Connect with the local area through events and partnerships to grow the Yo-Chi love Who We’re Looking For Experienced leaders in hospitality or retail, ideally with high-volume or multi-site management experience Confident in managing financial performance (labour, COGS, budgets, P&L) Energetic, resilient, and motivated to grow with Yo-Chi Someone who loves building culture, mentoring teams, and making a venue shine APPLY NOW: Check us out on Instagram @iloveyochi, visit our website, or pop into a venue to see the magic for yourself! Before we jump into the responsibilities of the role. No matter what you come in knowing, you’ll be learning new things all the time and the Yo-Chi Frozen Yogurt team will be there to support your growth. Please consider applying even if you don't meet 100% of what’s outlined Key Responsibilities ✨ Delivering outstanding guest experiences Motivating and developing your team Managing financial performance Key Strengths Leadership Financial management Team development Event management Customer service Cultural building A Final Note: This is a role with Yo-Chi Frozen Yogurt not with Hatch.
