Front of House Coordinator Community & Culture Casual Brolga Theatre - Maryborough TH08 - $30.98 per hour 25% Casual Loading = $38.72 plus superannuation At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together . What we are looking for: As a Front of House Coordinator at the Brolga Theatre, you’ll be responsible for delivering high quality service to patrons and users and maintaining our strong reputation. You’ll have fantastic customer service skills and experience working in a customer facing position. Working closely with our team of dedicated volunteers, your strong communication and relationship building skills will set you up for success. You’ll liaise not only with the public but also promoters, contractors, caterers, and hirers. You’ll be comfortable working autonomously and will possess excellent problem-solving skills with the ability to think on your feet. What your day will look like: Oversee event operations, including staff supervision, briefings and coordination with key stakeholders. Deliver high-quality customer service across Front of House, Bar and Box Office. Manage venue opening/closing, security, cash handling and compliance requirements. Ensure patron and staff safety, acting as Chief Fire Warden and First Aid Officer. Maintain venue presentation, support volunteers and complete post-event reporting. Please click here to view a full position description. What you’ll need for success: RSA Current Drivers Licence Operational knowledge of the Microsoft Office suite especially, Outlook, Word and Excel Competent in use of a computer and the Microsoft Office suite (especially Outlook, Word and Excel). Competent in use of specialist Point of Sale system for bar and ticketing including EFTPOS. Knowledge of basic AV setup including specialist in house data projection, microphones, and internet access. Knowledge of specialist in house technical lighting and sound system. We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively, we welcome your application. Benefits of Working with Council Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach. We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition. What we Offer: Values based culture Employee discount shopping program Professional development Flexible working arrangements including work from home Study assistance program Novated leasing 24/7 access to Employee Assistance Program Paid maternity and paternity leave Paid emergency services leave Uniform subsidy Years of service rewards Apply now: Applications close 11pm on Monday 23 February 2026 - subject to change pending qualified applications received. A cover letter outlining your suitability for the role, and a current resume is required. For further details please contact Courtney Mellor, Events Supervisor at courtney.mellor@frasercoast.qld.gov.au Fraser Coast Regional Council is an Equal Employment Opportunity employer.
