The Company Our client is an NFP organisation that ranks among Victoria's most prominent community health providers. They are seeking an experienced Community Engagement Officer to assist with outbound community outreach, building awareness of services across local community groups and networks in this 6-8 week temporary role. The Role You will be responsible for: Reaching out to local community groups to introduce the organisation and its services Making outbound calls to build awareness and spark interest in the community Engaging with people from diverse cultural and social backgrounds Liaising with libraries, schools, and community organisations to share information Encouraging networks to pass information on to unpaid carers and relevant groups Attending community expos and events to promote services and build new connections Creating initial interest and enquiries rather than formal presentations or sales Communicating confidently and compassionately with a wide range of people, including those with disabilities or medical conditions Completing general administrative tasks to support the wider team Updating and maintaining the database with accurate information Your Profile You will have: Minimum 2 years' experience in outbound calling, customer engagement, or community outreach Confidence speaking with a wide range of people both over the phone and in person Excellent written and verbal communication skills Strong relationship-building and interpersonal skills Experience working within a Not-for-Profit organisation (highly regarded) Background or exposure to social work, education, community services, or community development (desirable) Proficiency in Microsoft Office Suite, including Excel and PowerPoint Experience using CRM systems such as HubSpot (desirable) The ability to multitask and manage competing priorities A flexible and adaptable approach to changing needs and environments Confidence working both independently and as part of a team Culture & Benefits On-site parking available Welcoming, friendly and supportive office culture Active social club and regular team events Collaborative environment with approachable leadership and open communication Apply Today Please send your resume by clicking on the apply button. Job Reference Number: 06810-0013378771BS This is a fully onsite position. By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: https://www.roberthalf.com/au/en/privacy . Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.
