Job Description The Role The Senior Operational Risk Management Analyst is a line 2 role that plays a key role in overseeing first-line risk activities, ensuring that operational risks across the bank are accurately identified, assessed, and effectively mitigated. The role involves reviewing and streamlining operational risk profiles, providing line 2 control assurance, analysing risk incidents, and recommending actions to address underlying root causes. As the lead administrator of the Bank’s GRC platform (Protecht), the Senior Operational Risk Analyst will maintain and enhance system functionality, develop insightful reporting, and support continuous improvement of risk management practices. Working closely with stakeholders, the Senior Operational Risk Management Analyst provides clear reporting to management and partners with teams to develop robust risk treatment plans. Your key responsibilities will include, but are not limited to: Oversee operational risk activities by reviewing organisational risks, ensuring alignment with strategic objectives, and maintaining accurate, well‑structured risk and control libraries. Lead assurance activities by reviewing and testing key controls, identifying weaknesses, reporting findings, and supporting business areas to develop and monitor remediation plans. Administer and enhance the Bank’s GRC platform by developing dashboards and reports, resolving system issues, and leveraging new functionality to improve risk processes. Conduct end‑to‑end incident investigations, analysing root causes, identifying trends, and recommending corrective actions to reduce recurrence and support continuous improvement. Build strong relationships with stakeholders through effective communication, collaboration, and ongoing engagement to support risk and operational goals. Role‑model a positive risk culture by promoting strong risk behaviours, embedding risk considerations into decision‑making, and ensuring compliance with relevant frameworks and policies. Support organisational leadership by contributing to purpose‑driven initiatives, championing safety, and adopting a data‑driven mindset to improve the quality and reliability of insights.
