Collaborate with stakeholders to gather requirements, analyse processes, and develop clear business and functional specifications. Partner with technology teams to deliver compliant solutions, supported by data analysis, workshops, and regular stakeholder updates. Client Details This is a large organisation in the retail industry, renowned for its commitment to innovation and excellence. With a strong presence in the market, the company is focused on leveraging technology to optimise operations and deliver superior customer experiences. Description Collaborate with stakeholders to gather and document business requirements. Analyse and evaluate processes to identify areas for improvement. Develop detailed business and functional specifications. Work closely with the technology team to ensure successful implementation of solutions. Conduct data analysis to support decision-making and strategy development. Facilitate workshops and meetings with cross-functional teams. Monitor project progress and provide regular updates to relevant stakeholders. Ensure compliance with organisational policies and industry standards. Profile A successful Senior Business Analyst should have: 7 years' experience in a Senior Technical Business Analyst or equivalent role Background in eCommerce retail and/or order management system integrations Proven experience working with backend platforms supporting customer-facing applications Strong knowledge of API specifications, integration patterns, data mapping, and payload design Demonstrated ability to collaborate with engineering teams and produce clear technical requirements Comfortable delivering in fast-paced, time-critical, and complex environments Confident communicator with experience engaging senior technical stakeholders Job Offer Opportunity to work in a large organisation within the retail industry. Convenient location in Hawthorn East, on a hybrid schedule. Chance to contribute to impactful technology projects. This is an excellent opportunity for a Senior Business Analyst to further their career in the retail industry. If you are ready to take on a challenging and rewarding role, we encourage you to apply today To apply online please click the 'Apply' button below.