Description Who We Are At Pepper Money, we’re dedicated to helping people succeed—whether it’s buying a family home, a dream car, developing professionally, or growing their business. We’ve become one of the largest, most trusted, and award-winning non-bank lenders in Australia and New Zealand. Over our 25 years, we’ve achieved a lot, but our proudest accomplishment is helping over half a million Australians reach their goals with our ever-expanding lending options. The Role Pepper Money is looking for an AI Analyst to join our digital and AI squads at a pivotal moment in our technological evolution. This isn't just a position; it’s a seat at the table as we define and deliver the next generation of innovative customer, employee and partner experiences. You will serve as the critical interface between strategic business intent and technical execution, ensuring our Agentic AI roadmap is translated into high-performing, responsible solutions. We are looking for a professional who thrives in the space between business and technology. The successful candidate will be able to seamlessly integrate high-level stakeholder collaboration and expert articulation with a proactive, self-sufficient "doer" mentality, ensuring that a relentless drive for learning emerging AI technologies and strong analytical thinking are consistently grounded in the meticulous attention to detail required for precise prompt engineering and documentation. About you We’re looking for an AI Analyst with a minimum of 5 years’ experience. We recognise that the AI landscape is shifting daily, so we value your analytical rigour and hunger for growth as much as your current technical stack. Whether you are an experienced Analyst looking to specialise or a tech-forward professional ready to pivot, we are looking for: A Relentless Learner: You possess a self-directed drive for upskilling, staying ahead of emerging AI trends, and experimenting with new tools. A Strategic Storyteller: You have experience in business or technical analysis, with the ability to influence through great storytelling and customer journey mapping. Experience in Human-Centred Design or Design Thinking applied to AI projects is desirable. An AI Enthusiast: You may already have foundational prompting literacy and an interest in refining instructions for LLMs like ChatGPT, Gemini, or Claude. Expertise in iterative prompt refinement and partnering with AI engineers is desirable. QA & Testing Specialist: A structured approach to the end-to-end testing lifecycle and UAT. Experience in the specialised field of AI Testing and Quality Assurance is highly desirable Agile Practitioner: Advanced expertise in Agile processes, leading refinement sessions and cross-functional collaboration. Responsible Innovator: A baseline understanding of AI risks, such as hallucinations and data privacy, to ensure ethical solution delivery. At Pepper Money, collaboration is just as vital as your skills. Our values are the heartbeat of our success, driving everything we do: Can Do : We think outside the box and harness the power of teamwork to achieve the extraordinary. Balanced : We set our customers up for success, crafting win-win outcomes that are both human and profitable. Real : We keep it honest and respect everyone, building genuine connections. Our Benefits At Pepper, we're dedicated to making this a fantastic place to work and supporting you every step of the way. Enjoy a values-driven, diverse environment with a leadership team that inspires success and a culture that rewards excellence. We're always finding new ways to make Pepper a place for everyone: Development : a full suite of development opportunities and a great team to learn from Recognition : Celebrate efforts with our Spice Reward and Recognition Program and diversity through our DE&I initiatives Flexibility : Embrace our hybrid working model, flexible parental leave policies and purchased leave options Health and Wealth : Free gym membership, discounted health insurance policies, novated leasing and staff loan rates to manage your mind, body and wallet! Referral Bonus : Earn $2000 for referring great people. If this role sounds like it’s for you, we want to hear from you. Click the Apply button now. For more information on Pepper, visit www.peppermoney.com.au . Pepper is proud of the inclusive and diverse workplace that we have built over the last 25 years. Diversity is embedded in our people practices, the way we communicate and connect, and it is recognised throughout our values. We believe in the power of diversity and encourage candidates from all backgrounds to apply.
