The National Recovery Specialist is a support role responsible for managing a national claims portfolio. Open to candidates in QLD, NSW or VIC. They provide support to Injured Team Members, Centre Managers, Portfolio Managers, and Regional Managers throughout the rehabilitation and return to work process. This role also offers technical advice on Workers Compensation in the early learning environment. We are looking for a National Recovery Team Specialist with expertise or interest in workplace injury management and return to work strategies. The successful candidate will support the business in achieving full recovery, lifestyle activities, and wellbeing for employees. Key Responsibilities: Promote early intervention after injury or illness. Adhere to legislative timelines for claim lodgment. Develop and monitor return-to-work plans. Resolve issues blocking successful return to work. Communicate regularly with involved parties during the claim process. Engage rehabilitation providers for complex cases. Maintain current and confidential workers compensation and return to work files. Collaborate with internal stakeholders for seamless information transfer. Provide technical advice on Workers Compensation matters. Contribute to monthly reports. Stay updated on workers' compensation practices and legislation. Promote Employee Assistance Program when appropriate. Requirements: Excellent communication skills. Attend operational team meetings to provide updates and education. Review incidents to develop injury prevention strategies. Adhere to HSW and safety policies at all times. Report any incidents or hazards. Participate in mandatory training. Demonstrate Guardian's values of bravery, thoughtfulness, professionalism, and positivity. Ideally a minimum of 3 years’ experience in injury management and workers compensation management. Current Return to Work Coordinator (RTWC) certification. Working with Children Blue Card. Apply now and become a valued member of our Guardian family! Guardian Childcare & Education values diversity in the workplace and is an equal opportunity employer. Diverse cultures, backgrounds and experiences strengthen our teams and help us grow. We are committed to providing a workplace where every person is valued, respected, and supported to progress. We are also deeply committed to Reconciliation and creating an environment where Aboriginal and Torres Strait Islander People feel a strong sense of belonging and connection. At Guardian Childcare & Education, children's safety and wellbeing are our top priority. We have zero tolerance for any form of abuse or harm. We rigorously screen all potential team members, requiring a 10-year verifiable resume, 5 years of direct manager references, and other security checks to ensure they meet our high standards. *for those who have not been in employment that long, these expectations will be adjusted.
