About the Role: Our client is seeking an experienced Optical Operations Manager to oversee the day-to-day operations of multiple optical stores across NSW. This role requires strong optical retail experience, operational expertise, and leadership skills to drive commercial results and deliver a high-quality, consistent customer experience. Key Responsibilities: Manage daily store operations and ensure compliance with company policies Drive sales, profit, and KPI performance across the NSW region Lead, coach, and develop Store Managers to maintain team engagement and consistency Support recruitment, onboarding, and performance management of store teams Collaborate with support office teams to implement initiatives and improve processes About You: Extensive optical retail experience and multi-site operations management Strong leadership, conflict resolution, and team development skills Commercially minded, organised, and solutions-focused Committed to fostering a positive, collaborative workplace culture Comfortable travelling regularly within NSW Benefits: Lead a multi-brand optical operation with a focus on team culture and operational excellence Opportunity to shape employee engagement and customer experience Competitive salary and professional growth opportunities To apply online, please click on the apply button. Alternatively for a confidential discussion please contact Soledad Henderson at shenderson@frontlineexecutive.com.au quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Executive Retail website for a complete listing www.frontlinerecruitmentgroup.com/our-brands/frontline-executive-recruitment You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings! Facebook: www.facebook.com/FrontlineRetailExecutiveSydney