Donor & Surrogacy Team Leader Fertility & Reproductive Health We are seeking an experienced healthcare leader to step into a pivotal Donor & Surrogacy Team Leader role within a well-established and values-driven fertility organisation. This is a senior, hands-on leadership position overseeing donor and surrogacy services across multiple locations, with a strong focus on quality, compliance, patient safety, and team leadership . The role is ideal for health managers with experience in fertility clinics , and those with donor and surrogacy exposure will be highly regarded. We also strongly encourage applications from experienced fertility health professionals ready to step into leadership, including: Registered Nurses Midwives Embryologists Counsellors Health Administration & Practice Managers About the Role Reporting to the Head of Donor Program, the Donor & Surrogacy Team Leader plays a key role in ensuring safe, ethical, and compliant delivery of donor and surrogacy services. You will lead a multidisciplinary donor team, coordinate complex patient journeys, and act as a central operational link between clinical, laboratory, counselling, administrative, and corporate teams. While prior donor and surrogacy experience is advantageous, comprehensive support and training will be provided for strong Assisted Reproductive Technology (ART) leaders looking to specialise further. Key Responsibilities Leadership & Operational Management Lead and support a high-performing donor and surrogacy team across multiple states Provide day-to-day operational oversight, workflow coordination, rostering, and escalation management Mentor and develop team members, fostering accountability and consistent practice Act as the first point of escalation for operational, clinical, and patient matters Quality, Risk & Compliance Ensure compliance with legislative, regulatory, ethical, and organisational requirements Monitor donor limits, consent processes, approvals, and documentation standards Champion patient safety, risk management, audits, and continuous quality improvement Maintain accurate records and data integrity across donor and surrogacy programs Patient Care & Program Coordination Provide compassionate, expert support to donors, recipients, and surrogates Coordinate complex, regulated patient pathways from enquiry through treatment Support or facilitate patient information and education sessions Liaise closely with fertility specialists, embryology labs, counselling, nursing, and admin teams Collaboration & Change Management Work collaboratively across multidisciplinary teams and leadership groups Support the implementation of service improvements and change initiatives Ensure clear, consistent communication of updates and compliance requirements About You You are a confident and compassionate leader who thrives in regulated healthcare environments and understands the complexity of fertility care. Essential Experience working within Assisted Reproductive Technology (ART) Demonstrated leadership, senior coordination, or team-leading experience Experience managing complex patient pathways or regulated health programs Highly Desirable Experience in donor and/or surrogacy programs Knowledge of ART legislation and regulatory frameworks Experience in quality improvement, audit, risk, or compliance activities What's on Offer Base salary: $100,000 - $130,000 (dependent on qualifications and experience) Opportunity to lead a highly specialised, purpose-driven program Collaborative, multidisciplinary environment Meaningful work supporting complex and life-changing patient journeys Why apply through Healthcare Australia Designated consultant to support you through the recruitment process Preparation advice regarding resume, cover letter and interview success Specific information regarding the role provided before application Additional job options and opportunities if unsuccessful Exceptional service and quick progression through recruitment process Feedback requested and provided at all stages Continued communication and support after employment has commenced How to apply For more information on this exciting opportunity, please call Sharon Eden our Senior Permanent Recruiter on 07 3099 8513 today! Or email sharon.eden@healthcareaustralia.com.au If you are a fertility health leader — or an experienced ART professional ready to take the next step — this is a rare opportunity to shape and lead donor and surrogacy services at a senior level.
