38 hours per week, Monday to Friday, with overtime as required Immediate start Friendly and supportive team environment A multidisciplinary specialist spine practice located in Perth and Murdoch is seeking two Medical Receptionist / Admin Assistants to support senior medical secretaries during busy periods. These newly created roles are ideal for candidates seeking an entry point into specialist medical administration. The positions are all-rounder roles involving front-of-house reception duties and administrative support in a fast-paced specialist environment. Key Responsibilities Answering and triaging incoming phone calls Managing the shared email inbox Greeting patients in a friendly and professional manner (in person and via phone) Scheduling and managing patient appointments Triaging incoming patient referrals Handling patient enquiries and providing basic information regarding services and appointments Processing patient check-ins and check-outs, including billing and payments where applicable Maintaining accurate patient records and documentation Managing incoming and outgoing correspondence, including emails and mail Supporting senior medical secretaries during peak periods Assisting with general administrative tasks including filing, scanning, and office organisation Maintaining strict patient confidentiality at all times About You This is an entry-level role; however prior medical administration experience is highly desirable . Basic computer skills are required. Familiarity with medical software systems is advantageous (particularly Genie software). Essential qualities include: A positive attitude and willingness to learn Excellent attention to detail and accuracy A team-focused mindset Excellent communication and interpersonal skills Strong organisational and time management skills Ability to multitask in a fast-paced environment Ability to remain calm and professional under pressure About the Practice Our client is a multidisciplinary specialist practice offering diagnosis and treatment across a full range of spine and brain conditions. Surgeons are supported by a team of medical specialists, allied health professionals and experienced administrative staff. Desirable (but not essential) Experience in a General Practice, dental or allied health environment Knowledge of Medicare billing Diploma or certification in Medical Reception or Business We welcome applications from candidates passionate about healthcare and delivering high-quality patient care. Only shortlisted applicants will be contacted. For a confidential discussion, please contact Chelsea Angel at Angel Medical Recruit on 0402 412 350
