Key Competencies 1. Sales Administration Competence Strong accuracy and attention to detail in processing orders, invoices, and documentation Ability to manage order workflows, stock availability checks, and delivery coordination Experience with CRM systems (Salesforce) and internal tracking tools 2. Customer Service & Communication Clear verbal and written communication skills Ability to manage customer enquiries professionally and proactively Skilled at relationship building with customers and internal stakeholders 3. Organisational & Time Management Skills Ability to prioritise multiple tasks and meet deadlines Strong administrative and record keeping skills Capacity to manage competing demands from Sales Executives, customers, and internal departments 4. Problem-Solving & Initiative Ability to troubleshoot order discrepancies and customer issues Willingness to take initiative in improving processes and suggesting efficiencies Confidence in managing NCR procedures and supporting quality-related tasks 5. Systems & Technical Proficiency Proficient with Microsoft Office (Excel, Outlook, Word, SharePoint) CRM experience (Salesforce) Comfortable using internal planning, logistics, or order management systems 6. Collaboration & Team Support Ability to work effectively with Sales Executives, Warehouse and Logistics teams, and Admin Willingness to support others and maintain a cooperative team environment Dependability in delivering high-quality internal service 7. Quality & Compliance Awareness Understanding of quality assurance principles Ability to follow NCR procedures and maintain accuracy in QC checks Strong commitment to system compliance, documentation standards, and continuous improvement 8. Professionalism & Work Ethic Reliable, consistent, and service-oriented * Demonstrates ownership, accountability, and a solutions-focused mindset To apply online, please click on the apply button. Alternatively for a confidential discussion please contact Jennifer Stewart on jstewart @frontline-manufacturing.com.au quoting the reference number above. Note: Not all our current vacancies are listed on job boards. Check out our Frontline Sydney North Manufacturing website for a complete listing https://www.frontlinerecruitmentgroup.com/our-brands/frontline-manufacturing-recruitment/ You can also connect with us via our social accounts for industry news, job seeking tips, and to be the first to know about new job openings! Facebook: Frontline Recruitment Group - Manufacturing Sydney North | Sydney NSW | Facebook
