Domestic and Family Violence Outreach Case Manager | Counselling and Case Management Service | Nundah Employment term: Part-time, 4 days per fortnight (6-month maternity leave position) Location: Nundah Remuneration: $51 per hour superannuation NFP salary packaging Please make sure you read this job listing in its entirety, as it contains important information necessary for consideration for the role. Make a meaningful difference with UnitingCare Queensland We are seeking an experienced Outreach Case Manager to provide specialised, community-based case management support to women and children impacted by domestic and family violence. This role focuses on practical, emotional, and advocacy-based support and requires a strong understanding of DFV risk, safety planning, and service systems. The position involves intensive client engagement and close collaboration with internal teams and external stakeholders. The position involves: Undertaking DFV risk assessments and safety planning Providing outreach-based case management support Court support related to Domestic Violence Orders and Family Law Supporting access to safe and sustainable accommodation Coordinating referrals and advocating across service systems Facilitating psychoeducational groups Maintaining accurate client documentation and data systems This role is not suitable for applicants without Domestic and Family Violence case management experience. What makes a difference for us? This role will suit you if you: Have experience providing DFV-focused case management Are confident engaging with complex systems, including courts and child protection Can work independently in community-based settings Are comfortable balancing advocacy, accountability, and documentation Bachelor’s degree in a relevant human services field Queensland Open Driver Licence Current Working with Children Check (Blue Card or eligibility to obtain) GENDER REQUIREMENT Due to the nature of service delivery, female representation is required. This is a genuine occupational requirement under Section 31 of the Anti-Discrimination Act 1997 (Qld). APPLICATION REQUIREMENTS This role requires specific experience and qualifications. As such, we can only assess applications that include a resume, cover letter, and responses to each selection criterion. Applications that do not meet these requirements will not be shortlisted. Applicants must provide a written response addressing EACH of the following: 1. Knowledge of DFV dynamics, DFV legislation, Domestic Violence Orders, Family Law, and Child Protection systems 2. Ability to undertake comprehensive risk assessments and safety planning 3. Highly developed communication skills using a strengths-based, trauma-informed approach 4. Professional integrity, including privacy, confidentiality, and child-focused practice 5. Experience facilitating psychoeducational groups and understanding group facilitation principles 6. Ability to work collaboratively within a multidisciplinary team and with external stakeholders 7. Experience applying a case management framework, including documentation and use of client management systems 8. Ability to work within the mission, values, and policies of UnitingCare and comply with WHS and relevant legislation What makes a difference for you? Flexible work arrangements to support work-life balance NFP Salary Packaging: Save tax and increase your take home pay by salary packaging your everyday living expenses and bills (up to $15,900) and meal entertainment (up to $2,650) per annum. To learn more about this benefit watch the video via the following link: Salary Packaging Explained A recognition and rewards platform , providing employee discounts at hundreds of retailers, including everyday expenses, holidays, health insurance, annual awards celebration, wellbeing and employee assistance programs 12 weeks paid parental leave and 2 weeks paid partner leave, available after 6 months service, in addition to the government scheme Diversity and inclusive leave , offering paid gender affirmation leave and cultural leave options (paid and unpaid) for those who may celebrate Lunar New Year, Diwali, Ramadan, NAIDOC weeks and other significant cultural events Career development opportunities to challenge yourself, grow and make a meaningful difference A positive and inclusive team based on respect, shared standards, strong values and a commitment to serving others We’d love you to be part of our UnitingCare family Joining our FaDS, team, you’ll also be welcomed as part of the UnitingCare family. The second-largest Queensland employer, we’re a proud not-for-profit with more than 16,500 staff and 9,000 volunteers across our brands of BlueCare, Lifeline, ARRCS, The Wesley Hospital, Buderim Private Hospital, St Stephen’s Hospital, and St Andrew’s War Memorial Hospital, and have been leading by example for more than 100 years. Child safe, Child friendly UnitingCare is committed to being a Child Safe, Child Friendly organisation and will: provide welcoming, safe and nurturing services for children implement measures to prevent child abuse and neglect within our services appropriately and immediately address child abuse and neglect if it does occur Diversity & Inclusion Our approach is simple – everybody is welcome here. At UnitingCare, diversity is at the core of our who we are, our mission and our values. We are committed to providing equal opportunities to all employees no matter their sex, race, culture, sexual orientation, disability or gender identity. Demonstrating our commitment to reconciliation and building long-term employment opportunities for First Nations peoples, UnitingCare strongly encourages Aboriginal and Torres Strait Islander applicants for this position. Safe workplace We work hard to make our services welcoming and safe for every person. We are united in keeping children, young people and the elderly safe from harm, within our services, workplaces and the communities we support. We are committed to speaking up loudly for their safety.
