The key duties of the position include The Role As an APS 5 Payroll Officer, you will provide technical support to develop people capability and provide timely and accurate payroll outcomes to Defence customers. You will: Investigate and resolve complex payroll matters, interpreting and providing advice within established pay and conditions legislation, policy and processes. Enjoy facilitating training of others and able to adjust your communication style to suit others' capability levels and learning styles. Research and analyse data to identify risks and opportunities for innovation and continuous improvement. Review and develop the quality of work others undertake and provide coaching and constructive feedback. Work collaboratively with stakeholders to review policy and system changes, configuration design documents and participate in user acceptance testing. Have excellent attention to detail and verbal and written communication skills to support sensitive inquires and information requests. Be flexible and resilient and able to pivot quickly to meet competing priorities at short notice. About our Team We are: A passionate, diverse and talented group who value our people as our greatest asset; Stewards of the Australian Public Service, committed to delivering customer service excellence; Dedicated to building strong partnerships with our stakeholders; An empowered workforce with a culture of accountability, engagement and collaboration; Flexible and innovative in our thinking, with a focus on continuous improvement; and Supported by strong leaders who are genuinely invested in capability. You will enjoy Australian Public Service conditions which include an attractive salary and superannuation package and flexible working arrangements. Following an initial probation period our team members have access to flexible working arrangements including part-time and blended office/home-based work. Our Ideal Candidate To be successful in this role you will: Enjoy contributing to and working as part of a team, communicating openly in a collaborative and consultative manner, valuing the contribution of diverse perspectives. Be curious and seek to understand the reasons for decisions and support your peers through times of change and uncertainty. Role-model a commitment to continuous learning by reflecting on your performance and proactively seeking, providing, and acting on constructive feedback. Foster a high-performance culture using innovative solutions to improve productivity and customer experience. Be resilient and embracing of change and model the Defence Values and Behaviours and APS Values.
