Job Description Sofitel Brisbane Central is seeking a detail-oriented professional to support the administrative and technical operations of our world-class Conferences, Meetings and Events department. This role plays a key part in delivering seamless and memorable event experiences within a 5-star luxury environment. Working closely with the Conference and Events Operations team, you will provide hands-on administrative and operational support to ensure the flawless execution of conferences, meetings and bespoke events. You will assist in coordinating event-related administration while delivering exceptional, personalised service to our clients and guests. With a strong focus on elegance, precision and attentiveness, you will anticipate guest needs and consistently exceed expectations in line with Sofitel’s luxury service standards. This position is ideal for a hospitality professional who takes pride in presentation, thrives in a fast-paced luxury setting, and is passionate about creating unforgettable experiences. There is potential for a part-time position, with full availability across the week. Greet and assist conference attendees, providing information and guidance throughout the event Manage registration processes, including check-in, badge distribution, and information packet handouts Coordinate with venue ambassadors to ensure proper room setups, audiovisual equipment, and catering services Assist speakers and presenters with their needs, including schedule management and equipment setup Handle inquiries and resolve issues promptly and professionally Maintain up-to-date knowledge of conference schedules, local attractions, and services in Brisbane City Collaborate with the event planning team to ensure smooth execution of all conference activities Monitor and replenish conference materials and supplies as needed Provide post-event feedback and suggestions for improvement.
