Central to the role is building strong relationships with business units and stakeholders to ensure shared accountability for outcomes, aligning technology delivery with customer and organisational needs. The Senior Manager also drives high performance within their team, balancing day-to-day delivery with long-term sustainability of services. Key accountabilities will also include: Lead and optimise technology delivery practices across software, platforms, SaaS and applications to meet strategic business needs Develop and govern policies, standards and frameworks for product management, software design, and delivery, testing and quality assurance Provide strategic oversight of the technology lifecycle , including planning, release, deployment, transition and continuous improvement Drive insight-led reporting and stakeholder engagement to ensure technology products align with organisational priorities Manage risks, innovation and continuous improvement in tools, methodologies and engineering practices to enhance quality and performance About you You are a strategic and collaborative technology leader with exceptional communication, stakeholder engagement and interpersonal skills. You have proven experience leading large, complex teams and delivery partners to achieve outcomes aligned to strategic plans, while remaining agile in fast-moving environments. You will also bring: Extensive experience in senior technology leadership roles, with a strong background in product and application delivery and the delivery of enterprise solutions such as Salesforce and related case, claims and customer relationship platforms. You excel at prioritising and delivering complex portfolios of work in partnership with business, technology and external providers, and you demonstrate strong commercial acumen in balancing cost, quality and service outcomes to achieve organisational objectives. Government sector experience preferred Tertiary qualification in Information Technology, Computer Science, Business, or a related field. Certification in ITIL v3 or v4 is highly desirable, demonstrating expertise in service management and delivery frameworks. Working with us At WorkSafe, our goal is for every employee to feel connected, safe, and valued within their team, for teams to feel appreciated in the workplace, and for WorkSafe to be respected in the community. We believe that a diverse workforce is essential for delivering the best outcomes for the Victorian community. We strongly encourage applications from all individuals, including First Nations people, people with disabilities, those from diverse cultural and linguistic backgrounds, and individuals of all sexualities and genders. What's next? Applications close 11:00pm Thursday February 2026. Click the link to apply, and join us in making a difference to Victorian lives. Only applications submitted via the WorkSafe Careers website will be considered. Preferred candidates will be required to satisfactorily complete a Nationally Coordinated Criminal History Check and/or other checks as required for the position as part of the recruitment process. Eligibility for ongoing employment with WorkSafe Victoria requires Australian or New Zealand citizenship or permanent residency. To ensure a fair and open recruitment process, we request that you complete your written application and any online interviews without the use of AI tools. We want to understand your professional skills, experience and capabilities. We acknowledge that candidates may choose to use AI as part of background research.
