About The Role Join National Tiles as a Trade Assistant based at our Slacks Creek store , where you will drive sales and provide exceptional customer service by guiding customers through their projects. This is a full-time position offering 38 hours per week across a Tue-Sat roster Key Responsibilities: Greet customers with genuine warmth, making them feel welcome and valued Build and maintain strong relationships with our valued customers that drive repeat business Contribute to a store experience that reflects the highest industry standards, with care in every detail Provide expert product advice and recommendations, proactively driving sales across the full National Tiles range Recognise opportunities to upsell, cross-sell and re-engage inactive accounts Manage the end-to-end process from quotes to delivery and stock management with accuracy and clear communication Safely operate a forklift to assist with deliveries, arrivals and dispatch Champion a safe workplace following our health and safety practices About You Motivated, results-driven, and passionate to achieve results Quick to adapt, multitask and thrive in a fast-paced environment A confident communicator who builds trust and delivers great customer experiences A collaborative team player with a positive, safety-first mindset Physically capable of handling heavy items (in excess of 25kg) with safe lifting techniques Hold a forklift licence or willing to obtain one What We Offer Access ongoing training and career development through our National Tiles Academy Enjoy generous incentives, weekly pay and a paid day off on your birthday Enjoy great savings across a wide range of retail brands though our employee benefit apps Benefit from wellbeing support via Sonder and recognition programs that celebrate your contributions Receive exclusive staff and family discounts to bring style into your own home About Us: With over 45 years in the industry, National Tiles is more than a retailer - we’re a trusted partner in helping Australians create the homes they love. Every day, our team listens, inspires and brings design dreams to life. At National Tiles, you’ll be part of a supportive and inclusive team where your ideas are valued, your contributions matter and you’re empowered to make a real impact as you grow your career with us. How To Apply: If you’re ready to be part of a team that values teamwork and respect, we encourage you to apply now! If you have any questions about the role or your application, email recruitment@nationaltiles.com.au
