Description Sinch is a global leader in the growing market for Communication Platforms as a Service (CPaaS) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. With a presence in more than 50 countries, whether you know us or not, you’ve definitely used our tech. We reach every phone on earth, with over 147 billion conversations every year. We are seeking a highly organized and relationship-driven Senior Partner Manager - to serve as the primary liaison between our partners (e.g. Salesforce, AWS, Microsoft) and internal sales teams. In this role, you will qualify and manage partner opportunities (co-sell, resale, referral), coordinate seamless sales handoffs, and provide tailored support based on partner maturity and needs. The ideal candidate excels at building trusted relationships, managing multiple priorities, and driving partner engagement that fuels revenue growth. This role will play a key part in ensuring high-quality sales, optimizing partner collaboration, and enabling scalable success across our partner/channel ecosystem. Key responsibilities: Serve as the day-to-day contact for assigned partners (Salesforce, Microsoft), helping them navigate the joint sales process and supporting mutual success. Qualify and triage partner-sourced opportunities from co-sell/resale/referral programs and marketplaces, routing to the appropriate Account Executive or managing the sales motion directly. Develop a Partner Ecosystem for each Tech Platform to promote and sell Sinch’s capabilities with the Partner across SI’s and Agencies Ensure the smooth handoff of leads from partners to internal sales, maintaining transparency and alignment throughout the process using shared CRM and partner portal systems. Build and maintain trusted relationships with key partner stakeholders, including Partner Development Managers and field sellers, providing timely updates and guidance. Act as the primary point of contact for high-value partners, ensuring mutually beneficial relationships that contribute to both parties' success. Collaborate with internal teams to optimize the referral and co-sell motion, including managing our listings and strategy on partner marketplaces. Track and report on partner pipeline, referral quality, and conversion metrics using CRM and partner portals. Assist in partner enablement activities to ensure teams are knowledgeable and proficient in positioning our solutions. Help identify opportunities for deeper partner engagement, upsell potential, or partner-led deal acceleration within the cloud ecosystem. The successful candidate will possess the following skills and attributes: Solid experience in partner management, channel sales, or business development in the tech or SaaS space, with a proven track record managing strategic alliances Direct experience working with partner programs, co-sell motions, and marketplace listings. Strong organizational skills and attention to detail, with the ability to manage complex workflows and sales handoffs. Excellent communication and interpersonal skills, comfortable building relationships within large, matrixed organizations. Experience with partner portals Self-starter with a collaborative mindset and a strong desire to drive mutual partner and customer success. Bachelor’s degree preferred. We dream big — for our company, our customers, and our employees — and we hire the best talent worldwide to help us bring our vision to life. We have a local presence in more than 60 countries — probably somewhere near you! We are committed to building an engaged and talented workforce that represents an environment that is inclusive, supports flexibility and welcomes diversity. Our values of Dream Big , Win Together , Keep it simple and Make it Happen are the foundation for fostering an environment where diversity of thinking, skills and experiences are embraced, delivering innovation and better business results. We value our team by offering: WHERE YOU WORK MATTERS: We understand the benefit of a flexible schedule where you can best impact both your personal and work life, so we offer a hybrid working arrangement, work from home set up reimbursement and a global mobility policy. PUT FAMILY FIRST: We know that building a family take priority, therefore we offer a generous parental leave program: 26 weeks salary for primary care giver and 4 weeks salary for secondary care giver CELEBRATE YOURESELF: By providing a day off for your birthday, we want you to take the time to celebrate the year you’ve had with your nearest and dearest. TAKE A BREAK: Enjoy a generous annual leave program. We value balance and understand that performance at work requires time to rest at home and/or rejuvenate on vacation. STAY HEALTHY: Physical wellness supports mental wellness, so we offer a monthly fitness reimbursement allowance and other wellness programs TAKE THE NEXT STEP: Coaching and career development support, including access to a range of online professional development courses CARE FOR YOURSELF: Take advantage of our free virtual counselling resources through our global Employee Assistance Program. Your mental health is as important as your physical health. MAKE AN IMPACT: Support betterment in your community and beyond by taking paid time off to support a volunteer program of your choice. TREAT YOURSELF: Access to Reward program that offers a wide range of discounts and deals across retail, entertainment and much more. If you are looking for the next opportunity in your career and want to work for a growing tech company, then Apply Now.
