Toyota Finance Australia (TFA) is the country’s largest automotive financier. Our past gives us credibility and knowledge. But it’s what the future holds, and how we can make the world a better place, that excites us. It’s not just about technology but what it can do for people. In Australia there are two separate businesses: Toyota Motor Corporation Australia (TMCA) and Toyota Finance Australia (TFA). While we work closely together, TMCA focuses on vehicles and here at Toyota Finance Australia our priority is to provide finance, insurance and fleet management. At TFA we’re committed to empowering our customers to get into their new car and onto the road. We’re also passionate about, and committed to, our people. Our philosophy of Here To Move You represents our commitment to not only move our customers, but help our employees grow. Your success at TFA is important to us, and we pride ourselves on a work culture that supports and rewards people. From partnering with you to support your career growth, to providing you with opportunities to learn, improve, feel engaged and appreciated, we celebrate our people and the difference they bring. We strive to create a workplace that not only gives equal opportunities to people of all backgrounds and abilities but supports them to reach their full potential. We’re working towards a future where we look out for each other and our planet. Where we enrich lives with the safest and most responsible ways of moving. This is the kind of tomorrow we’re imagining here at TFA. Join us and help drive the future. What you’ll contribute to As a Connected Mobility Product Support Representative, you will support Toyota Fleet Management’s mission to deliver innovative, end‑to‑end fleet solutions to some of Australia’s most successful organisations. You’ll play a key role within our Connected Mobility function—administering fleet products and services, ensuring accurate processing, and helping our Fleet Sales and Operations teams deliver a seamless and exceptional customer experience. Your work will directly support our broader Sales Division, which collaborates across Dealer Distribution, Fleet Management, and Market & Partner Development to provide industry‑leading product, pricing, insurance, marketing, strategy and retention support to our dealer network. How you’ll make an impact We’re looking for a detail‑driven, customer‑focused and motivated individual who can support the day‑to‑day delivery of Connected Mobility products with accuracy, speed and professionalism. In this role, you will: Administer and process Connected Mobility product transactions accurately and efficiently Investigate and resolve Connected Mobility invoice enquiries Order products and services and respond to enquiries related to those orders Complete daily Connected Mobility tasks and ensure compliance with TFA policies and procedures Ensure all fleet product orders are processed within required timeframes Identify opportunities to enhance service efficiency, product quality, and internal processes Support creative problem‑solving to enhance Connected Mobility product offerings Assist with the implementation of new technologies and system improvements Your attributes If you’ve got one or more, we’d love to hear from you! Experience in fleet management, fleet mobility services or a related support/administration environment Strong administrative skills with exceptional attention to detail Advanced Microsoft Office skills, especially Excel, PowerPoint and Word Ability to work independently and manage competing priorities Strong stakeholder engagement and customer service skills A continuous improvement mindset with a focus on efficiency and quality This is a full-time, permanent opportunity located in Grosvenor Place, Sydney, NSW Life at Toyota & What we offer you We pride ourselves on a work culture that supports and rewards people. From development programs to recognition programs, we make sure everyone at Toyota Finance Australia lives their best possible life. After all, our people are our greatest assets. Toyota Australia is well-recognised for offering: Flexible hours and workspaces Career Development 26 weeks paid primary carers leave & 8 weeks paid parental leave for secondary carers Wellness facilities & Employee Assistance Program (private coaching available to you and your family) Paid volunteer days to support your community / Employee Community Grants Fund Employee Car Benefit Scheme Building a great place to work You're welcome to find out more by visiting our careers page: https://tfacareers.com.au/ We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are happy to adjust the recruitment process for your accessibility requirements. Please contact us and let us know your preferred type of communication and we will be in touch as soon as possible to discuss your requirements. Toyota is an endorsed employer for all women. Please review the Work180 website for further information. Come with us and help create the future.
