The Retail & Rental team sell, fit and tune the equipment needed to take on the mountain no matter the conditions. This friendly crew are responsible for renting out ski and snowboard gear and selling high quality apparel that best suits each guest. Within the below 2 distinct roles in our team it is a requirement to provide excellent customer service and have strong communication skills. Role 1. Retail Sales Assistant Our retail team are armed with a deep knowledge of all the latest and greatest products available to improve safety and enjoyment of our guests. Selling everything a guest could possibly need for their snow adventure. From the first-time guest to return experts the retail team provide excellent customer service and the right gear to hit the slopes. Skills & Experience Experience in cash handling and point of sale. Confident in sales techniques such as upselling. Ability to work in a fast-paced retail environment. Ability to elevate a fun atmosphere. Role 2. Rental Assistant With a passion for the snow industry and customer services our rental team are usually the guests first stop when arriving in resort. The team make sure guests have correctly fitted and well-tuned equipment for a day on the slopes. Skills & Experience Wanting to help guests have the best experience in renting snow gear. Confident cash handling and point of sale skills. Ability to work in a fast-paced environment. Elevating a fun atmosphere. About Thredbo Thredbo is Australia’s premier year-round alpine destination. Open 365 days, it boasts Australia’s only alpine Gondola, the country’s longest ski runs, European-style village, biggest alpine events calendar, and Southern Hemisphere's only Alpine Coaster. In winter, enjoy the best skiing and snowboarding; in summer, it transforms into the ultimate hiking and biking destination. Thredbo is part of EVT, a market-leading experience creator. We bring to life some of the best-known brands, such as QT & Rydges Hotels and EVENT Cinemas, our portfolio ranges across entertainment, ventures, and travel. Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. Benefits & Perks Incredible team member discounts from your first day on-the-job like: Thredbo staff pass with access to the mountain, leisure centre and more. Discounts across food & beverage and retail outlets. Discounted lessons, adventures, and rental packages. 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company How to Apply? Please note that when applying for roles with Thredbo you must submit an application for each team you wish to work with. During the application process you will be asked to list your preferences in the order you would like to be considered for each role. You will only be considered for the roles which you have applied for. In your application use your cover letter to tell us why you want to join the Thredbo team and become an experience creator, opportunity taker and the ultimate Daymaker. To assist our recruitment team please list at the top of your cover letter which of the below roles your wish to be considered for: Role 1 . Retail Sales Assistant Role 2 . Rental Assistant Be sure to upload any relevant certificates or licences to your application. We are committed to providing safe and inclusive workplace. If you require any reasonable adjustments or support to perform your role, please let us know during the recruitment process. At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.
