About the role: We have a great opportunity for an enthusiastic Receptionist/ Administration Officer with experience in the medical industry to join us on a part time basis with a minimum 40 hours per fortnight. Monday to Friday flexible roster. Duties and responsibilities: This role will see you working collaboratively with both the administrative and clinical teams, as well as liaising with our 3 Support Offices. You will: Working collaboratively in a multi-disciplinary, specialised healthcare team to support patient care needs Front desk reception – greeting patients and visitors Admitting patients and taking payments Answering phone calls and patient enquiries Preparing patient admission paperwork Entering theatre list bookings Liaising with Surgeon rooms regarding theatre lists Patient eligibility checks with private health insurance or preparing self-insured estimations for patients Data entry and filing Other duties as directed by the Administration Manager and GM/ DON About You: Solid hospital/ healthcare administration/ reception experience Excellent customer service, interpersonal and communication skills with the ability to relate to and liaise with all stakeholders Ability to work independently, show initiative, prioritise workloads and multitask Sound knowledge of Microsoft Office, computer literacy, and proficient data entry skills Awareness of confidentiality, sensitivity and discretion Previous experience with patient administration systems desirable High level of attention to detail Culture and Benefits: At Nexus, caring for our people, patients and employees is at the centre of everything we do. We value our strong team culture and go to great lengths to foster inclusion and engagement across our group. Great work life balance - Monday to Friday flexible roster, no on-call, weekends, public holidays or trauma 12 weeks paid parental leave for eligible employees Employee referral bonus Great discounts at a large variety of retailers including Coles & Woolworths Focus on health and wellbeing (inc. Fitness Passport) and Employee Assistance Program Modern state-of-the-art facility on the beautiful Gold Coast The Nexus Hospitals Story: Nexus Hospitals is a leading Australian Private Hospital group that employs over 1300 talented and passionate people across 22 hospitals and 3 support offices. Our PURPOSE is to deliver better healthcare models to all Australians. We measure our success by improvements in patient outcome and experience, employee engagement, sustainable use of resources, and mutually beneficial partnerships. About Pacific Private Day Hospital: Pacific Private Hospital specialises in Orthopaedic, Ophthalmology, Plastic, MOHs, Oral & Maxillofacial, General surgeries and Gastroenterology/Hepatology with 7 operating theatres and 8 inpatient hospital beds. Our newly expanded hospital offers a state-of-the-art facility which stands as a testament to our commitment to innovation and excellence. Our hospital serves as a bridge between conventional hospitals and day surgery facilities, addressing a crucial gap in the healthcare landscape. How to apply: Simply click APPLY to send in your resume and we'll be in touch. We are a growing and passionate company, and we want those with genuine excitement for healthcare to join us. We are an equal opportunity employer, committed to diversity, equity and social inclusion. We welcome applications from all backgrounds. Please note: pre-screening requirements exist for this position, including recent criminal history check and immunisation. Immunisation and vaccination requirements are aligned with the health standards for each state.
