The Guided Adventures & Host Manager leads from the front, combining hands-on operational management with strong people leadership. This role is central to delivering exceptional outdoor guest experiences through a streamlined, responsive, and empowered team structure that includes Thredbo Guided Adventures and Outdoor Hosts. The role requires a visible, active leader who engages directly with both staff and to ensure safe, efficient, and exceptional experiences. The Manager balances strategic oversight with real-time, on-the-ground problem solving, while fostering a motivated, well-supported team culture and enhancing efficiency through simple, well-organised systems. About the Role Lead the daily delivery of all outdoor programs with a strong on-mountain presence and hands-on approach. Support the development and refinement of outdoor experiences to enhance engagement, storytelling, and product value. Collaborate with key departments (Patrol, Mountain Operations, Marketing, etc.) to align operations and guest outcomes. Manage environmental responsibilities by ensuring all outdoor activities adhere to NPWS and EVT sustainability standards. Leads the Outdoor Hosts team to deliver exceptional guest service, monitoring gate access and resolving guest enquiries. Skills & Experience Demonstrated hands-on leadership in outdoor, tourism, or guiding operations. Proven people management skills, with experience building motivated and high-performing teams. Proficiency in Microsoft and operational systems. Strong communication, coaching, and conflict-resolution abilities. Physically fit and capable of performing duties in varied alpine conditions. Familiarity with Kosciuszko National Park and surrounding alpine regions. Experience developing or refining outdoor programs. About Thredbo Thredbo is Australia’s premier year-round alpine destination. Open 365 days, it boasts Australia’s only alpine Gondola, highest lifted point, European-style village, biggest alpine events calendar, and Southern Hemisphere's only Alpine Coaster. In winter, enjoy the best skiing and snowboarding; in summer, it transforms into the ultimate hiking and biking destination. Thredbo is part of EVT, a market-leading experience creator. We bring to life some of the best-known brands, such as QT & Rydges Hotels and EVENT Cinemas, our portfolio ranges across entertainment, ventures, and travel. Being a part of EVT means believing in changing the game. Why? Because no one wants ordinary. Benefits & Perks Incredible team member discounts from your first day on-the-job like: Thredbo staff pass with access to the mountain, leisure centre and more Discounts across food & beverage and retail outlets Discounted lessons, adventures, and rental packages. 50% off stays at EVT hotels – Rydges, QT, Atura, Lylo and more. $2 movie tickets, plus Moonlight, Gold Class, Candy Bar discounts and more. Rapid career growth opportunities through our EVT network. Local community involvement, volunteering and charitable giving. Australia and NZ’s largest and most diverse experiences company. How to Apply? In your application use your cover letter to tell us why you want to join the Thredbo team and become an experience creator, opportunity taker and the ultimate Daymaker. Be sure to upload any relevant certificates or licences to your application. The requirements of this role are: Full Driver’s Licence (Essential) Valid NSW WWCC (Essential) Outdoor leadership or guiding qualifications (Desirable) First Aid certifications - HLTAID003, HLTAID005, or SISOOPS305A (Desirable) Avalanche Safety - AST 1 minimum, AST 2 preferred (Desirable) NSW Responsible Service of Alcohol (RSA) (Desirable) We are committed to providing safe and inclusive workplace. If you require any reasonable adjustments or support to perform your role, please let us know during the recruitment process. At Thredbo, 'Everyone Belongs' encapsulates our commitment to an inclusive culture where diversity is celebrated, and everyone can thrive. We actively embrace the rich contributions of the LGBTQIA community, carers, First Peoples, and more. We strive to create a workplace where all Daymakers can be their most authentic selves.
