POSITION Soft Services Manager LOCATION Fujairah - United Arab Emirates The client will apply for the work visa and provide relocation if not local. QUALIFICATIONS - Certification in Facilities Management, Hospitality, or Housekeeping preferred - Professional training in Soft Services Management and Health & Hygiene standards - HSE awareness or related safety certification desirable - UAE Driving License beneficial - Proficient in MS Office and familiar with CAFM/helpdesk systems EXPERIENCE & SKILLS - Minimum 5-7 years' experience in Soft Services or Facilities Management - At least 2-3 years in a managerial role - Experience managing soft services within corporate, estate, or engineering environments - Strong background managing service providers, contracts, and in-house teams - Experience in operational planning, manpower planning, and performance management - Strong understanding of UAE hygiene, sanitation, and occupational health regulations - Experience implementing KPIs, audits, and quality control measures - Proven ability to manage budgets and optimize service efficiency - Strong knowledge of cleaning systems, chemical usage, and service schedules - Working knowledge of pest control, landscaping, and waste management - Strong leadership and team development capability - Excellent communication skills in English (Hindi/Urdu advantageous) RESPONSIBILITIES - Lead and manage all soft services operations across estate and office premises - Oversee cleaning, pest control, waste management, landscaping, reception, and support services - Ensure high standards of hygiene, quality, and operational efficiency - Manage teams, supervisors, and outsourced service providers - Conduct inspections, audits, and KPI performance reviews - Implement corrective actions and continuous improvement initiatives - Ensure compliance with UAE HSE and sanitation regulations - Manage manpower planning, training, and disciplinary processes - Handle stakeholder communication and service escalations - Prepare operational reports and maintain documentation systems SALARY AED 13,000 - 15,000 per month - tax free in UAE BENEFITS 1-bedroom apartment provided by the Company Health Insurance One economy return flight per annum 30 days annual leave Meals provided while at work Please note: Kindly check your junk or spam mail folders after applying, as our response to your application may occasionally be diverted there.
