Position Description Care Worker About this role Our Care Workers are the heartbeat of the Uniting team, and live and breathe inspired care. This role is central to the delivery of our person-centred approach, based on agreed individual care plans that enhance the physical and social wellbeing of our clients and help them achieve their goals. Our Care Workers go beyond basic assistance with daily activities and personal care, to work collaboratively with clients and their families to maintain choice and control over their day. Working within the Household, our Care workers will take operational direction from Household Homemakers and Clinical Direction from Household Registered Nurses (day shift) and Household Registered Nurses on night shift. Key responsibilities Provide quality, timely and effective care that reflects the unique needs of each person Communicate well with people of varied needs and backgrounds Promote the rights and privacy of our clients, in accordance with relevant policy and legislation Work for the continuous improvement of our service to ensure it's the best it can be, in line with Aged Care Accreditation Standards Participate in ongoing professional Development. Participate in ongoing professional development Resident Support In collaboration with the rest of the Household Team, you’ll work with our residents to help them set and achieve their goals. While providing effective and timely care, you’ll treat residents with respect and recognise their abilities, preferences and decision-making capacity. You’ll participate in the assessment, monitoring and delivery of care to meet individual needs. The rapport you build with our residents and their families will encourage their social and recreational interests and enable them to participate in the community. You’ll assist our clients with daily living activities and personal care and make their dignity and independence a top priority. Residents, carers and families can be confident that you’ll take onboard their feedback, leading to an improved customer experience for everyone in the service. Your commitment to quality care will ensure you’ll monitor client progress, especially signs of deterioration and escalate any changes or concerns to your supervisor. Workplace Culture You’ll contribute to a cohesive and harmonious team that respects each others ideas and abilities. You’ll maintain skills and knowledge related to your role, including regular attendance at training, team meetings and one-on-one supervision/support meetings with your supervisor. You’ll support new or less experienced members of the Uniting team by sharing your knowledge and set an example with your high standards of work. Your attention to personal safety and risk management, use of appropriate manual handling techniques, food safety and correct chemical handling procedures will contribute to a safe place to work. Operational Processes You’ll provide detailed and accurate information to our residents about the services Uniting offers. You’ll work within Uniting policies and guidelines. Your understanding of Aged Care Accreditation Standards, the funding tool and relevant regulatory requirements will lead to continuous improvement of our processes. Resource Management Work with your Household Homemaker to monitor supplies and consumables and support with re-ordering as needed, in line with relevant budgets. Qualifications & experience: Essential Cert 3 in Aged Care or equivalent qualification and/or experience Current First Aid Certificate Assist Clients with medication Recognise Healthy Body Systems Provide support to people living with dementia A good insight into the health, social or aged care services industries Great communication and customer service skills and the ability to get along easily with others A gift for working collaboratively with a team and confident making decisions Great understanding of work health and safety principles and risk management practices Great organisation and time management skills Desirable Previous experience in aged or community care or in a retail or hospitality environment Experience using client/data management systems Current Australian driver’s license Current LR bus driver’s license Please note: certified copies of relevant documents will be required to be produced on request
