Introduction About us We are an award winning, national $16B public offer industry fund focused on the education and community sectors. Working for NGS Super means being part of something bigger and working to make a difference to our members and their financial future. Our people are key to our success, and as we expand, we’re committed to finding and retaining the right talent to take on the journey. As well as a flexible and fun workplace, we offer competitive benefits including additional leave entitlements, personal & professional development and health & wellbeing programs. Click on the video below to learn more! The Role The Senior Investment Operations Analyst plays a key role in ensuring the Fund’s investment and financial activities run smoothly and accurately. In this role, you’ll take ownership of delivering timely, precise financial and investment reporting, while ensuring everything aligns with internal policies and regulatory requirements. You’ll build strong relationships with both internal and external stakeholders, streamline and strengthen investment operations processes, and contribute directly to the Fund’s financial accounts and audit processes. What you’ll do Manage relationships between the Trustee, Custodians, Investment Managers, external Auditors and Financial Accountants. Assist monitor compliance with contractual obligations, including management of incidents raised internally or by our service providers. Ensure the accurate and timely preparation and presentation of investment operational reports and statistics. Ensure the accurate and timely supply of reporting by our providers, including KPI reporting and compliance attestations. Support the implementation of the decisions of the board and committee e.g. Changes to asset allocation, funding or termination of managers, adjusting and setting fee accruals, completion of proxy voting documentation. Work with the risk and compliance manager to ensure adherence to and reporting against relevant risk control procedures as per the risk management framework. Manage the daily unit pricing process including cash-flows. Oversee the completion of instructions to the custodian, as well as the calculation and monitoring of investment accruals. Manage the ORR and ensure compliance with SPS 114 and AASB standards as it relates to both the broader fund and investments and review the policy annually. Implement policy, process, internal controls, financial delegations, company registers and records. About you With previous experience in a similar role and an analytical mindset, you will bring the following key skills: Qualifications in a relevant discipline (e.g. B.acc, b.com, b econ etc.) or a proven track record of achievement in the area. Ability to maintain a current knowledge of the superannuation industry, general superannuation law and key features of the fund. Demonstrated commitment to achieving the needs of members and employers. Ability to interpret financial and economic data. Knowledge and experience of fund accounting principles, management of risk and compliance in the superannuation industry. Demonstrated operational experience across both Public and Private Market Investments and Fund of Fund Structures. Experience in outsourced provider relationships to ensure the delivery of agreed service standards. Excellent attention to detail and communication skills. Experience in superannuation fund management is nice to have but not essential. If you have a proven track record of success in Investment Operations and want to work for a truly member-focused super fund, we would love to hear from you. We are a super fund that has an exceptional work culture, provides a diverse offering in developing our people and you can be a part of it while earning an attractive remuneration package! Interested and suitably qualified candidates should submit a copy of their updated CV. Please note that to be eligible for this role, you are required to have permanent Australian working rights and residency. We are an equal opportunity employer committed to creating a workplace that values diversity, equity, and respect for all individuals.