As our Workplace Experience & Facilities Specialist, you’ll ensure our office operates smoothly, safely, and efficiently while delivering outstanding workplace experience for our team. You’ll oversee daily operations, lead facilities projects, manage vendor relationships, and collaborate closely with our global Facilities team to bring world-class standards into the APAC region. Key Responsibilities: Project Management Plan, coordinate, and deliver facilities projects end-to-end, ensuring they are completed on time, on budget, and aligned to scope. Manage timelines, risks, contractors, and communication across multiple concurrent projects. Operational Leadership Lead the day-to-day running of the office, ensuring a high-performing, safe, and well-maintained environment. Act as a proactive, solutions-driven leader who supports both front-of-house and back-of-house functions. Service Delivery Excellence Own the delivery of workplace and facilities services, stepping in hands-on when needed to maintain service continuity. Identify opportunities to improve processes, elevate the employee experience, and streamline operations. Procurement & Vendor Management Manage relationships with building managers, contractors, and service providers. Oversee procurement of goods and services, ensuring quality, compliance, and timely delivery. Global Collaboration Partner with our global Facilities team on regional initiatives, contributing local insights and implementing global best practices across APAC. Who You Are: You have 2 years’ experience managing multiple projects simultaneously , confidently navigating competing priorities, tight deadlines, and shifting requirements. Organisation is second nature to you, you can seamlessly balance daily operational demands while driving complex, longer-term facilities and workplace projects. You take pride in delivering exceptional service and have experience leading or coordinating a small team to achieve strong operational and customer-focused outcomes. You’re a clear, proactive communicator who builds trusted relationship s with key internal and external stakeholders, including landlords, building management, contractors, vendors, and senior leaders. You’re comfortable managing conflicting priorities , addressing issues with calm, practical problem-solving and ensuring the right outcomes for the business. While prior experience in a similar facilities environment is welcome, what matters most is your energy, passion, and motivation to create a great workplace and contribute meaningfully to MRI’s success. Benefits: Flexible working arrangements Annual performance-related bonus 6x Flexi AnyDay: knock 2.5 hours off your day! Me Days: additional 3 days of annual leave for qualifying employees Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! About Us From the day we opened our doors, MRI Software has built flexible, game-changing real estate software that powers thriving communities and helps make the world a better place to live, work and play. Fulfilling that mission is only possible because of one thing: exceptional people. People like you! Our people-first approach to PropTech is defining a new industry standard for client experiences that, quite frankly, can’t be duplicated. Experiences that deliver real value every day. And we know those experiences begin with our people. We believe MRI is more than just a workplace; it’s a connected community of people who truly feel they belong. Whether we’re investing in employee resource groups or providing tailored resources for each person to reach their full potential, we’re passionate about creating a work environment that makes you excited to show up every single day. At MRI, one of our core values is to strive to amaze. From the intelligent solutions we create to the culture we cultivate, that’s our goal every day. Because that’s what industry leaders do. Whether you’re joining as a new Pride member or rejoining us after a short time away, your talent is vital to us, our partners and our clients. Amazing growth requires amazing employees. Are you up to the challenge? We know confidence gap and imposter syndrome can get in the way of meeting remarkable candidates, so please don’t hesitate to apply. We’d love to hear from you! MRI is proud to be an inclusive employer. We welcome and celebrate diversity across all backgrounds, including ethnicity, religion, sexual orientation, gender identity, disability, age, military, veteran status and more. We believe that Belonging is a direct result of Diversity, Equity, and Inclusion. Those values are woven into the fabric of who we are and are foundational to our continued success. Come and see for yourself!
