About your opportunity: An amalgamation of historic roles, such as Catering, Cleaning and Laundry has led to a cohesive team approach to Resident service delivery. Staff flexibility is a key factor to the success of achieving the primary objective of the Operational Service Officer. Communication is primarily with the supervisor and the encompasses all staff within the multidisciplinary team including nursing, allied health and administration. About the unit: Parklands Residential Aged Care Facility is a health service within the Townsville Hospital and Health Service and is supported by the Rural Hospitals Group. The facility provides service delivery to 70 residents. The McCarthy high care frail aged unit has 40 beds including one community respite. Our Nautilus unit has 30 beds for mobile wandering residents requiring care within a secure unit, Nautilus includes two community respite beds. Parklands has a commitment to providing safe and quality care to residents in a home like environment while meeting the Aged Care Standards. About your new employer: Clinical Excellence: Delivering advanced surgical care including robotic-assisted procedures and future transplant services. Career Growth: Opportunities to lead education, research, and service development within your specialty. Supportive Culture: Work within a collegiate team committed to excellence and collaboration. Work/Life Balance: Enjoy generous leave entitlements and flexible working arrangements. Townsville HHS prioritises employee wellbeing, offering flexible work arrangements, stable job security, and a family-friendly environment. Staff benefit from regional opportunities while maintaining modern healthcare advantages. Competitive salary and benefits: We offer attractive remuneration packages and generous leave entitlements. Salary range: $34.02 to $35.66 p.h. (OO3) 4 to 6 weeks annual leave with 14%-17.5% loading 12.75% employer contribution to superannuation Plus Salary Sacrificing options may be available Role Requirements: Highly Desirable: Possession of trade-based qualification or demonstrated comparable level of competency-based skills in professional and dietary cooking in a health care setting. Possession of a current Food Safety Supervisors Certificate. This is a Vaccine Preventable Disease (VPD) risk role. Probation period may apply. Pre-employment checks will be conducted, including NDIS Screening. Please refer to the Role Description for further details. Interested? Enquiries are welcome; for a confidential discussion please contact: Ann Laverack on (07) 4433 9150. Apply ONLINE: https://apply-springboard.health.qld.gov.au/jobs/QLD-TV674616 Applications close: Wednesday, 11 February 2026. Unsolicited resumes from recruitment agencies will not be accepted. Please download the Role Description from the `Documents' section below for application/interview preparation and future reference.
